Nathaniel did an excellent job. He was able to fit my repair in and got me back on the road quickly all in the same day. I appreciate the mechanics and the whole service team. Great job Arrow Ford.
I can always drop my truck off and get a call saying it's finished, all within a reasonable time. John always does a great job in the quicklane, no complaints here!! Truck has over 225,000 miles on it with no issues, complements of Arrow employees!
John is a true professional and handled all of my service needs promptly and efficiently he did a great job
John did a awesome job on my car. He got it done in a timely manner everything i needed done. I want to thank him and Arrow Ford for taking very good care of me and my car’s.
Nelson is quick to get back to us and knowledgeable about our issues and concerns. He is always very professional.
As always Trent delivered an exceptional service experience!!
I have decided to decline repairs at this time.
Great service. Friendly staff
Completely satisfied with service in all areas
In the past, I have always gotten a tire rotation with my regular oil change service. The tech said my car didn’t need one. I was surprised since they hadn’t been rotated in a year. I would expect a reduction in cost if none was performed. Thanks.
I spent $525 on a full service oil change. Oil and filters and both fuel filters as well as a air filter. I had to return a hour later because I was getting a warning telling me I had water in my fuel filter. After returning and telling the young man at the service desk what was going on he laid down on his back and slid under my truck. After he looked at the fuel filter that your mechanic had installed he discovered that the mechanic had not hooked the sensor back up so that’s the reason that I was getting the reading on my dash. It was just a hassle to have to go all the way back over to your service center to get something redone that should have been done the first time.
I really appreciate Tara’s attention to detail and her listening to my concerns about my car. She was informative and kept me in the loop, which I really like. Constantly having to call to find out the status of your repair only to find out it was ready hours ago, is frustrating. So happy with the timely communication from her.
Quick lane service was quuck and efficient, thanks.
Very accommodating poeple, Was givin a 5 star service!
Nathaniel was very helpful. I was very satisfied.
Can’t wait to get the parts in
John Kagley and Tara Baldauf have ALWAYS treated me right. Keeping my daughters vehicle up and running for years to come. Thank you John & Tara for all that you do.
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