One of your employees quit and nobody seemed to take over his duties on my vehicle so it was just sitting there till I called about it
Nelson was great and answered all my questions
There was a problem though — the charge was more than he emailed to me. I did add a key which I knew would add but the charge for the water pump was more than the email I got. Another employee did get some charges taken care of but it was still more. Was really glad to get my car fixed! I do feel that FORD should absorb the cost on repairing a water pump that they put inside the motor and it goes out after the warranty goes out, that’s just not right. When I first brought it in Trenton asked me if I had 105,000 miles on my car cause that’s when they usually go out . That is a very bad design…
John did an excellent job.
Nelson was very helpful and kept me in the loop throughout the whole process.
Awesome service and even better service advisor!
Excellent service from beginning to end. Will certainly continue to take my vehicle to Arrow Ford. The person attending to my car is an asset for sure
It took about an hour and cost around $90 for an oil change???
John was the most curtios and professional employee I've had the opportunity to have help me get my vehicle serviced in some time, very polite and knowledgeable!
Thank you for working on our vehicle. We are planning to bring it back the middle of March so you can fix it
Left arrow ford . Transmission is still hitting hard
Arrow Ford always delivers!
The best and friendliest service I’ve ever experienced in my over 40 years of owning vehicles
John was awesome! He is friendly and willing to work with you. Glad to have worked with him regarding my vehicle.
Friendly, efficient, helpful staff.
John was just great. Attentive and very professional. Took care of my every need and is a credit to Arrow Ford
Very polite and courteous
Thank you for fantastic service.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social