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Real Reviews From Verified Customers

Service Center Review Summary

5 star 207 reviews 56%
4 star 71 reviews 19%
3 star 14 reviews 4%
2 star 40 reviews 11%
1 star 35 reviews 10%
Review Us
Luis C.
5 out of 5
2/12/2022
Nelson Bruce did a good job very professional thank you!!
Ronnie M.
5 out of 5
2/12/2022
I appreciate the continuous updates and feedback during the process.
Anne C.
4 out of 5
2/11/2022
First experience at Arrow…I’ll be back!!
Taylor B.
4 out of 5
2/11/2022
Yay! My truck doesn't tell me it requires an oil change anymore. Great job Nathaniel.
Robert B.
5 out of 5
2/11/2022
Great prompt service as always
David P.
5 out of 5
2/11/2022
The service was great.
Tj B.
5 out of 5
2/11/2022
Thank you
Joyce T.
2 out of 5
2/10/2022
Follow up. I received a note on 2/9/22 (a week after the work was done!) that my car “was ready to come home”?
Deanne G.
4 out of 5
2/10/2022
Gary the shuttle driver was a jewel!! I appreciate that service!
Debra W.
5 out of 5
2/10/2022
Thank you Nate. You were very pleasant & professional!
Vicky S.
5 out of 5
2/10/2022
Nelson has sweet and caring spirit Thank you so much!
Lyndsey S.
1 out of 5
2/10/2022
The tech had my truck I his bay for over an hr for a oil change and tire rotation.
Ted C.
5 out of 5
2/9/2022
John is awesome to work with on scheduling appointments.
Memo A.
5 out of 5
2/9/2022
Very professional service guys,
Robert B.
2 out of 5
2/9/2022
Normally, the service is great……. But today……. After I was given an appointment and took off work today to get the recalled airbags replaced……. Drove over ……. and the airbags weren’t saved for our car and given to someone else. So, the associate ordered more and let me know they’ll be in soon and make another appointment. The thing is, taking off work is tough. But, the service on my flasher was great! It needs to be stated that we’ve never had any negative results from Arrow Ford. I understand things happen……. Airbag will be repaired soon. Nelson was very helpful.
Lonnie D.
5 out of 5
2/9/2022
Nathaniel did a great job of expediting my scheduled service appointment. I was in and out of the Service Department and able to meet my other scheduled appointments in a very short time!
Michelle R.
5 out of 5
2/9/2022
Was very happy with the service provided keep up the good work..
Lauara C.
5 out of 5
2/8/2022
Tara is always super kind and helpful
Roy B.
5 out of 5
2/8/2022
Evert thing was grate.
Eric W.
5 out of 5
2/8/2022
Service was completed in a professional and timely manner.

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