Tara was absolutely amazing!
From start to finish she maintained communication the entire time and followed through with everything she said she would. Very knowledgeable and a pleasure to deal with! Arrow Ford is lucky to have her!
He has always had great costumer service!
I went in to order parts for a recall he helped me out.
Really nice people and they do a good job
It was a difficult set of circumstances and I wasn’t happy but Nelson made it right in the end. I appreciate his efforts to go the extra mile to get things worked out!
Excellent communication, timely and effective. Customer service well exceeded expectations. This is the type of service that keeps me coming back to Arrow Ford. Very grateful and appreciate Tara’s time and efforts. I don’t typically respond to surveys, but she deserves a high review. Thank you again.
Kept me apprised of the process. He got the tow truck to us quickly. And arranged for shuttle. Thanks again Arrow Ford.
Tara is awesome. Armando Calderon went out of his way to give me a ride to and from the dealership
Tara was very thorough and professional. She communicated with us well.
He was very helpful and the service was excellent
Nathaniel was very friendly and polite… Thank you!
Great service in at 8am out by 835am
The customer rep didn’t listen to me. He Heard- key words and just talked down to me when I corrected his statements of what is wrong with my vehicle, he seemed bothered by having to listen and deal with me from the second I came in to when I left. Also calling a grown woman ‘honey’ after she disagrees with you is just unacceptable!
At check out I asked the rep how many ford points I had and he replied with ‘cents’, I again ask ‘how many is that’ and he said ‘just cents’. This person is clearly uninterested in customer care and I am not sure that I’ll be back for anything but warranty work!
Very good service. Job completed as promised.
John was extremely helpful and knowledgeable.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social