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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8363 reviews 70%
4 star 2641 reviews 22%
3 star 189 reviews 2%
2 star 402 reviews 3%
1 star 327 reviews 3%
Review Us
Michael M.
5 out of 5
7/16/2026
Ernesto is awesome and has great customer service.
Edgar L.
1 out of 5
7/15/2026
There was oil down my skid plate and forgot to put my cabinet air filter cover back on. The installed my glove box and what was in it knowing that they didn’t have the cabin filter cover on.
James D.
5 out of 5
7/15/2026
Ramez was very helpful.
Ciro Jr.
5 out of 5
7/15/2026
Ernesto did a great job.
Luis R.
5 out of 5
7/15/2026
I appreciated Pablo's assistance with providing me with all of the service records on my pre-owned purchased vehicle.
Armando S.
4 out of 5
7/15/2026
John was clear explaining what costs I had to pay, transparent. Great customer service.
Adam O.
5 out of 5
7/15/2026
Ramez was extremely knowledgeable and helpful, and the quality of his service and attentiveness will make us continue to return to Norm Reeves Honda. Thank you, Ramez!
Julia R.
5 out of 5
7/15/2026
Great service! Very happy customer!
Mark B.
5 out of 5
7/14/2026
Ramez was very professional
Erick M.
5 out of 5
7/14/2026
He was helpful and great.
Joan B.
4 out of 5
7/14/2026
I received quick, professional, friendly service from Brenden. When maintenance didn’t reset my screen after service, Brenden willingly did it for me and showed me how to navigate the screen options. Very helpful.
Carolena M.
5 out of 5
7/14/2026
John was very communicative the entire time and made sure we were well informed each step of the way, on what was a very involved repair. We also appreciated the rental vehicle which took the stress out of the process.
Jan D.
5 out of 5
7/14/2026
WONDERFUL SERVICE
Patrick V.
5 out of 5
7/14/2026
Ramez was a great help and explained everything succinctly.
Jack S.
5 out of 5
7/14/2026
Great drop off service. Intake with Brendon was smooth and professional. We have always had good service at Norm Reeves
Feliple C.
4 out of 5
7/14/2026
Hanna was extremely helpful and listened to my concerns from my previous visits to other service locations. I will definitely be coming back.
Andrew G.
2 out of 5
7/14/2026
Payment link did not come through by text making it difficult to pay for service. Car wash was broken and no notification of unavailability.
Luke C.
4 out of 5
7/14/2026
John Beck was great! He took time to explain it all to my wife who brought the car in. I'll definitely be back. Thanks John!
Monja M.
4 out of 5
7/14/2026
John is very knowledgeable and explained everything to us very clearly. He went above and beyond to make sure our new CRV was perfect for my daughter.
Yareli R.
5 out of 5
7/12/2026
Brandy was very friendly and she helped me a lot.

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