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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4845 reviews 71%
4 star 1516 reviews 22%
3 star 96 reviews 1%
2 star 229 reviews 3%
1 star 182 reviews 3%
Review Us
Kelly H.
1 out of 5
5/7/2024
The oil change light was not reset and I had to come back. Also the computer in the car needs an update from the dealer and that was not addressed either.
Jesse L.
5 out of 5
5/7/2024
Thank you for all the help Jesse, you got me back on the road a quickly as possible!
Nicole S.
5 out of 5
5/7/2024
Thank you
Brandon A.
5 out of 5
5/7/2024
Amazing service as always, always a pleasure. Thanks Sal!
Jose A.
5 out of 5
5/7/2024
Muy amable las dudas que tenia me explico muy bien Excelente servicio
Khalid S.
5 out of 5
5/7/2024
Sal rocks!
Anthony W.
5 out of 5
5/7/2024
Every step of the way today was easy! Thank to everyone we encountered. Top Notch customer service!
Irving R.
3 out of 5
5/7/2024
1 1/2 hours seemed a little long for an oil change.
Amanda D.
5 out of 5
5/7/2024
Thank you for great service Ernesto!
Glen S.
5 out of 5
5/7/2024
Ernesto- Thorough, fast, excellent overall experience
Lorraine W.
5 out of 5
5/7/2024
Thankyou for awesome service!????????
Thi H.
5 out of 5
5/6/2024
N/A
Jaquelina M.
4 out of 5
5/6/2024
Jesse Herrera gave great service I think out of all the times I’ve been here I had exceptional service but I was wrong , Jesse open my door to exit the car and it was really nice and when we did the paperwork he walked Ali d the counter to give it to me and for me that’s was perfect customer service
Avedis D.
5 out of 5
5/5/2024
It was quick and my service rep was great
Rodolfo L.
2 out of 5
5/5/2024
I had to get my car towed from Palm Springs due to something that wasn’t done right , not one mention of compensation for the tow ???? from Palm Springs to Oceanside ????
Mark W.
5 out of 5
5/5/2024
Sal is one of the best service advisors that you can work with. He does excellent job from start to finish. thanks Sal !!!
Charles R.
4 out of 5
5/5/2024
Jesse, was extremely helpful and took extra time to help me with technical issue on the flat screen in the dash
Francisco M.
5 out of 5
5/5/2024
Jesse went above and beyond with his customer service.
Rodolfo L.
1 out of 5
5/4/2024
My car broke down the next day in Palm Springs after oil change I had done . I had to have it towed home
Jessica S.
5 out of 5
5/4/2024
Thank you Jesse Herrera your customer service is amazing. I appreciate how welcoming and caring you are. You went above and beyond.

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