Jay was very kind, timely and professional. He knows his stuff. Actually, the whole team was great...from reception to courtesy wash and all in between. You have new customes in me and my family as you did right unlike another North County GMC/Buick/ Cadillac dealer that will go unnamed for now.
Thank you for always being so accommodating James! It’s great to work with you.
Great experience!! Everyone at the Carlsbad GMC is completely helpful and actually went above and beyond regarding the service on my vehicle!
Great service and team members.
I previously owned a jaguar and my wife has a Mercedes. I must admit I like my Cadillac better than the jag or the Mercedes. Nice to see the quality of Cadillac come back to the standards of the early 60’s when Cadillac was the standard of the world. Well done GM.
Very cordial and efficient. Good service!
Like always excellent service. I ‘m always very please!!!!
James is professional and helpful always
Travis is dependable and easy to talk with.
James is always professional and takes care of my car.
I wish the attendant would have asked me before touching up the paint. I was going to the insurance adjustor today to get am estimate because a man ran into me last week. I know he meant well but he should have asked me.
Jay was very polite and delivered an outstanding customer service. He was cordious and quite knowledgeable about his job. The service on me CTS was completed within the time period it was promised and the reported recommendations on future services necessary were accurate and helpful. Thank for jobs will done.
Exceptional care and service from Dan could not ask for better service
James is amazing. He's respectful and nice.
I only have one suggestion, the ladies who call to inform you of car rental/appointments etc. they can be unfriendly. Showing a little respect to your customers goes a long way.
Great service, updated me every day, very professional.
Again, Travis made a very difficult costly repair work out. I left with a repaired (again) car, a fair bill and a smile on my face. 48 hours previous to that I never that would be the outcome!!
Thanks to all for great service
Loved working with Dan. First visit after purchasing a 2019 Acadia. Makes me excited about my next service spot!!
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