Ameed Hessen was the representative that help me through the process. While most places will try to nickel and dime Ameed stood out with his diligence, urgency and honesty. He should be considered a strong asset because if I were to have any further issues with my car he will be my first call!
Was disappointed that your car wash was again unavailable..... not SW's fault
Yes I am completely satisfied with Matthew's excellent costumer service but not with the technician or maybe how you update our records. There where few questionable problem issues on the checklist. Everytime I had the oil change done the technician recommended filter change even though we recently had it replaced. Today he reported that there's a battery problem but our battery is just 6 months old.
Delano was very professional and focused on my complete satisfaction. Great job!
Brandon did an outstanding job on communication and service, great experience
Very friendly and acommodating to what I needed for service. Thanks!
Matthew was excellent. Friendly, prompt and went over every detail on the maintenance items which was clear and concise. Would gladly request to have him again.
Thank you great customer services . I really appreciate you explaining the procedure that was going to be done to my car .
Amendment was my service advisor, simply AMAZING. Very professional and went above and beyond to make sure that I was taken care of. I also have to mention Alex Hernandez, he closed me out the following day. Alex was very helpful in getting groceries transfered fron the loaner car to my car. You have a super team there. Thank you, you guys are very much appreciated.
Maryanne D
Nathaniel kept me advised throughout the day on the status of my vehicle. He was very professional.
5 Stars. Every part of the process was excellent. All of the people were excellent. I am very happy with the experience.
He was very helpful and professional.
He was great. Appreciated the way I was treated and his knowledge. Definitely an asset to Honda!
Very thorough with the service details and communicated all details in an understandable way. Service was completed quickly.
Nathaniel Arce was amazingly helpful! Despite all of the setbacks, he was truly understanding. He went out of his way to ensure that I was updated in the status of the vehicle and was extremely sympathetic when it went over the estimated completion time. He made the experience wonderful despite the complications that arose.
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