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Real Reviews From Verified Customers

Service Center Review Summary

5 star 11169 reviews 71%
4 star 3339 reviews 21%
3 star 268 reviews 2%
2 star 570 reviews 4%
1 star 457 reviews 3%
Review Us
Robert D.
5 out of 5
5/12/2025
geraldo was fantastic! i would recommend working with him to anyone. he made my experience with honda easy to understand and pain free!
Mina G.
5 out of 5
5/11/2025
Great prompt service. Courteous and very competent. Glad he was my service advisor.
Naila B.
5 out of 5
5/11/2025
Jorge was very pleasant. very nice guy, excellent rep. We communicated very well very understanding. over all, Jorge, was very pleased with the services he provided to me. I took his business card I will ask for him now going forward whenever I bring my car for services.
Jimmy S.
4 out of 5
5/11/2025
I have been satisfied by the services provided by Honda Irvine for years. That is a major factor in why I keep returning to Honda Irvine for my car maintenance.
Sarah Jane.
5 out of 5
5/11/2025
Arbenz and his team did a great job!
William H.
5 out of 5
5/11/2025
Brandon is an excellent service advisor.
Christine L.
5 out of 5
5/11/2025
He was nice and provided excellent customer service
Nancy C.
4 out of 5
5/11/2025
He was very sympathetic and tried to Work it out.
Virginia M.
5 out of 5
5/11/2025
Excellent service. Very happy with the good work. 10 de 10
William C.
5 out of 5
5/11/2025
He was great
Fernando V.
2 out of 5
5/11/2025
Your service is excellent, Nate did a great job but your prices are getting out of hand.
Charles K.
4 out of 5
5/11/2025
On time performed as promised
Rachel M.
5 out of 5
5/11/2025
Nathaniel is always super helpful whenever I bring my car in. He made sure the issue was fixed in a timely manner and it is so appreciated!
John B.
5 out of 5
5/11/2025
Amery was great nice experience Thank you, John
Aby S.
5 out of 5
5/11/2025
Excellent
Jacob M.
1 out of 5
5/10/2025
Nathaniel Arce was extremely rude, condescending, and made it seem like I was burdening him. I had an appointment, but he immediately came off as annoyed that he had to help me out. Then, when I spoke to him about the work I needed done, he was extremely rude about it. This was my first time back getting service at the dealership, and it confirmed my belief that I should not come back.
Yashvi S.
5 out of 5
5/10/2025
He was amazing !!
Donald B.
1 out of 5
5/10/2025
We waited 4 hours to get a replacement fob when one of ours was lost in a parking lot. It was a busy Friday, but shouldn’t have taken that long.
Dennis S.
5 out of 5
5/10/2025
Nate was great at communicating with me what was going on with my service. He’s an asset to your dealership.
Sharon S.
5 out of 5
5/10/2025
Brandon provided superior service. He took care of every detail and was very knowledgeable in assisting with my questions. Excellent job.

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