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Real Reviews From Verified Customers

Service Center Review Summary

5 star 11169 reviews 71%
4 star 3339 reviews 21%
3 star 268 reviews 2%
2 star 570 reviews 4%
1 star 457 reviews 3%
Review Us
Michael G.
5 out of 5
6/21/2024
Will do
Susan A.
4 out of 5
6/21/2024
Delano is amazing! He’s attentive and makes sure you feel that you’re in good hands. Norm Reeves is lucky to have him
Steve N.
5 out of 5
6/21/2024
Nathan was very helpful & professional during our service visit. He kept us informed of all the issues & updates regarding our service.
Rosemary L.
5 out of 5
6/21/2024
Brandon was extremely helpful.
Valerie B.
5 out of 5
6/21/2024
Professional, considerate and understands customer service. He was thorough in explaining my concerns with my Pilot and put me at ease.
John P.
5 out of 5
6/21/2024
Mayhieu was professional, efficient and provided transportation back to my work. Thanks, to Mayhieu. Will return for future service.
Wiwin H.
5 out of 5
6/21/2024
Good Service????
Carlos R.
5 out of 5
6/21/2024
Very helpful service advisor and detail, I was happy with the work and cost. Thanks for your help Nathaniel!!
Fontino M.
5 out of 5
6/21/2024
Good Service.
Saravanan K.
5 out of 5
6/21/2024
The Service advisor was great
Jose T.
5 out of 5
6/21/2024
Friendly quick service from Luis
Donella A.
5 out of 5
6/21/2024
Very satisfied with my service.
Fakhrieh S.
5 out of 5
6/21/2024
Excellent service
Cornelio P.
5 out of 5
6/21/2024
Good service !
Josh B.
4 out of 5
6/21/2024
Mike was great and went the extra mile when I was getting frustrated. Changed my opinion of your dealership. Had a great experience in the end.
Sharon C.
2 out of 5
6/20/2024
Delano, my service rep. was fantastic, but on the way home my low tire pressure light came on. I ended up having to stop at Just Tires in Irvine. They were happy to check my tire pressure and add air. I think the Honda technician forgot to check the tire pressure after rotating my tires. Obviously, this incident doesn’t reflect well on Norm Reeves Honda. Perhaps better training or supervision is in order…
Lan V.
4 out of 5
6/20/2024
Brandon Son was very friendly and professional. I didn’t feel pressured from him for any unnecessary service at all. He was attentive and treated me like a value customer. I truly appreciates that. Thanks Brandon!
Vickie N.
5 out of 5
6/20/2024
Awesome job Gerardo!
Rocel B.
1 out of 5
6/20/2024
My front camera no longer works?
Roberto C.
5 out of 5
6/20/2024
Great service Nate went above and beyond

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