They told me what I had a recall, they finished it in an hour. They were really really nice and straightforward.
I found Ms Adame to be a very personable young woman. I felt at ease during our transaction. Also, what I saw of your facility I found to be very neat!!
Oscar was amazing, kept me up to date on necessary maintenance I would highly reccomend his service any day!
Teresa is always the best. She’s my favorite service advisor. When I saw she was the one helping me, I’m like alright, I’m in good hands.
Teresa es muy amable y siempre que me atiende meda mucha información y el servicio nobueno tanbien hasta haora no e tenido que regresar por algo q no estuvo mal echo gracias ????
Michael is kind, quick and efficient in his work. Michael explained our service might take all day. I was not prepared. I thought I was going to reschedule and lose another day of work. But he was quick at resolving issues and anticipating clients needs. He was able to provide me and my wife a ride home.
I'm happy with everything they did Oscar was real good
Always excellent service from Oscar!
Great experience. Car is driving like new. Will be coming back! Matthew was great at staying in communication with me throughout the process. Thank you!
He was very pleasant and good and made the process simple!
The service was really good
Aside from having to wait awhile(2hrs) to have a flat tire fixed, it wasn’t too bad. Especially since I was a drive-in in the early afternoon with no appointment.
Oscar went above and beyond to help resolve my inquiry. Not only was he professional, knowledgeable, and patient throughout our interaction, but he also provided me with a discount that I truly appreciate. His dedication to ensuring customer satisfaction was evident in every aspect of our conversation.
It’s refreshing to experience such high-quality customer service, and this positive experience has reinforced my confidence in Honda as a brand that truly values its customers.
Please extend my thanks to Oscar for his outstanding assistance. I will also be sure to provide positive feedback on the manufacturer survey when I receive it.
Thank you again for your commitment to excellent customer care and for having team members like Oscar who exemplify what great service looks like.
Oscar was professional, polite, and empathetic toward my situation. I was really worried about being able to pick my son up from school on time, and he got the work done with time to spare. I have always enjoyed Freeway Honda’s service. Thank you Oscar, and the service department that did the work on my car as well. You guys rock.
Oscar was incredibly helpful and kind!
The team we worked with were very responsive to our questions and fixed the car quickly. Much appreciated
Matthew was very communicative and explained the process well. I will be back
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