Saib is very professional. He listens to my reports and potential problems I am feeling as I drive. He not only found the problems but provided me with a great price for such an expensive repair. My car now feels great and even though I hope a next generation odyssey is available soon, it’s great that Saib has a team to keep mine running well
Teresa was very helpful and enabled me to get all the work done in one day. Found the suspension bushings at another local dealership and shepherded the work so it was completed by close of business. Also kept me informed on progress.
Todos muy amables en especial .teresa me trato muy bien y muy profecional
Minor issue Jaime made it right. Thank you
Matthew was great and made everything stress free. I appreciated how he got my car taken care of so quickly and made sure I had a way to get home and back same day. Great service advisor!
When my work finish time was delayed no one contacted me to let me know. When I finally contacted honda it was too late for me to make adjustments to my schedule.
quick and professional service
Mr Oscar was very professional and kind
Professional service, enjoy working with this department and a dealership that makes me feel like family!
Excellent service, fast, friendly. Great experience.
Matthew was professional and courteous. I appreciated him tempering me and using my name.
Unreasonable amount of time for a simple service.
Thanks for fixing it yesterday, and also thanks for the shuttle and the Uber.
Michael was great ! Every time he knew something about the service process, he let me know. I had the lounge virtually to myself.
The wait was a bit longer than I anticipated, but Michael had no control over that.
Teresa went above and beyond to help us find our answers. We wish the Honda company would figure out a way keep car fobs from being hacked.
The problem came back up. I felt like they just erased the code and didn’t check the problems and also the recall still appears. I understand they were probably busy, but this is bad customer service.
Freeway Honda is the best
Teresa is a true professional. Service oriented, articulate, caring and smart. You’re lucky to have her as a part of your team.
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