Saib Gonzalez made my appt quickly , dropped off the car , he requested for shuttle ,and also booked Uber on way back , overall great customer service and appreciate all his help
Your service is always excellent !
The assistant who attended me was not friendly at all because he was very simple and left me with doubts about what I was asking him
Everything was good good thank you so much for your help. Thank you for taking me to the house.
Service was fine. I had a coupon for $84 for an oil change and tire rotation. I was told $8 would be added due to the type of car I brought in. I brought in a Honda Accord. Please fix the coupon so the price is consistent.
I needed a review of another issue of my car in addition to the recall and the oil change but the answer from him was that I need to make another appointment. I didn’t receive any additional help to solve the problem. You need to understand that I have a limited time and if I need that you check my car for one issue is because the quality of the components of the car not is my fault.
Matthew was top notch, thank you for the help with my service this past Saturday 11//22/2025
Kenya swifty addressed my inquiry on battery replacement and all work were done satisfactorily!
Kenya, Was very curious and knowledgeable in her position
Matthew was very knowledgeable! Answered and explained the answer to my questions.It was my first visit service visit and overall everyone I encountered was very helpful and guided me through. Thank you to everyone!!!
Easy, precise and professional!
My service advisor was fine, but I feel like if I’m spending $400 on a service, the least you guys can do is drive it through the car wash machine at the end. Our Toyota dealership always does this and Nissan did it when I had a Nissan. It costs almost nothing to the dealership.
Very courteous service, also very diligent and friendly attitude.
Oscar was professional, efficient and kind! Would definitely go back to Freeway Honda for service issues again.
Oscar is a true customer service professional who works with the customer well. He is an asset to your company.
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