Got there at 3:00 pm to get service. My car has been having issues with the display media not turning on. Went to service for them to tell me to leave my car there because the mechanics were closing shop at 4:00pm. Been having issues with the media not turning for months. Will be last time I buy a Honda, it’s ridiculous how poor the service was and how incompetent the service advisors are. Will advise my family not to get a car at this dealership. They have limited quantities of rentals, informed my advisor I wish to rent a car and he informed me there were only two vehicles one them been a car held for another member which was not been service and another car that seem old and not reliable. He stated he reserve the better car for the other member not been service
Jeff was very professional and courteous
Erick was very courteous and accurate with my service today
He was very respectful, thorough, available and helpful. Thank you for your service!
Very personable and helpful
They didn't give 10% mature discount even though service was on Thursday and mileage more than 90k and I did brake service
Kenya was quick and very knowledgeable
Kenya did a great job right from check-in, arranging transportation, keeping informed on the progress, job completion etc. Great communication and customer service. Thank you Kenya!
As usual Michael was great. Your company should be proud to have him represent your brand and dealership.
Kenya was great and the repair time was reasonable. My only concern is that I had a 9:00am appt, and it took until 9:30am before I was talking to an advisor. 9:00 am should mean 9:00am.
always amazing service from oscar!
Oscar was great!
However when I got my car my car key was off the keychain. I have arthritis and could not get it back on the chain!!! Why would they do that?????
Oscar was great, and I’d be happy to fill out a survey.
Excellent service so I brought my moms car here also for service. Oscar is informed about the Honda and has good follow thru thank you
Very professional and well done.
I’m satisfied. I wished they could provide rental car.
But they gave me shuttle and it was fine.
Thank you
Oscar is very helpful and show care to my vehicle. He respects my opinion and concerns.
The service crew are all mannered, and help customers with respect.
Very good Honda dealer in Orange County ! 5 Stars.
He was really kind.. i think he helped us with our last visit..
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