There is no next service label on the car. How I will come to know when is next service due.
He is very welcoming and he really assisted me to get things done on a timely manner.
My car was brought in for 2 issues, 1 was a battery change and second because my rear view camera stopped working. 2 hours later I get the call that my battery was replaced but they want to keep my car overnight to diagnose the camera. 2 hours for a battery change is insane no matter how you put it. I could’ve been in and out anywhere else in 15 minutes so to find out that they haven’t even looked into the camera was extremely disappointment. This isn’t a reflection of my service advisor himself as I’m sure it wasn’t his fault but what a feeling to have that much time wasted and still leave without having an idea as to what is wrong with my camera.
I didn’t know you had a shuttle, I’m so thankful for that. My car was clean when I received it. In this time of rushing around, this was very helpful to me too. The service and the people are very nice and answered all my questions. Thank you
I was more impressed with this visit than my last one. Everyone I talked to was very friendly and I was out in under an hour. Thank you!
I just took my car to my mechanic for a brake change and the one of the new studs I paid for at my most recent visit won't come off but I was told two of my studs were fixed but one won't come off and my brakes were measured incorrectly for my multipoint inspection. I don't know I will be a continued customer
Oscar was very helpful and professional
Oscar was extremely kind and helpful! It was my first time getting my car serviced at this location, I will definitely be back :)
Oscar was very helpful in resolving my AC problem
Jeffrey is a nice guy with good communication during the whole process of getting my car worked on. Thanks Jeffrey!
Sabraw is great person.
He always replies me very quick when I ask him something, so I feel he’s very sincere to me.
And especially his relatives are Japanese and I feel very familiar to him
because I’m Japanese too.
Great service, thank you Hector!
Thank you freeway Honda for taking care of my vehicle, this is the ONLY place I trust when it comes to helping me with my vehicle Thank you Freeway Honda and Thank you Michael Miranda
A person with very good customer service is quick in what he does, and very clear in explaining the details to you, thank you. Jeffrey
Appreciate the honest service.
Great communication! I knew exactly what was going the whole time while my vehicle was being repaired.
Great service Kenya is a great person. She has a great service
My advisor is amazing! She answered questions I had quickly and was very attentive. From asking if I wanted to wait in the other waiting room that’s not as crowded to my shuttle preferences, I knew I was in good hands.
Was told I should come in Saturday to pick up my vehicle but told them I was not available to pick it up so I let them know I would come in on Monday instead. Get there on Monday in the morning pay for the tapir of my car I assumed was ready and they tell me my car is still not ready after I was told I was able to grab it on Saturday the 24th. I live here in this state alone and had to reach out to someone to travel a very long way just to get my car.
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