Matthew is a gem and did a great job communicating and understanding the issues. 5 stars!
Oscer is one of the best in the Service Department. he’s so knowledgeable and helpful
I recommend everybody to him.
Great customer service,Oscar was very helpful and acknowledged every aspect of the service to my car. 10/10
Completely satisfied with Kenya’s help and great customer service
Completely satisfied with the service department at Freeway Honda of Santa Ana.
Mathew was the exception! He is personable and truly cares, he took time to listen to my concerns about my car, then drove it and came back to ask for clarification. His time and interest solved my problem.
He’s a welcome addition to your service department,
Keep him!!
Did what I asked to be done and it was quick, maybe 30-35 minutes. Outstanding, thank you
pls order my seat velt recall is not done yet and pls let me know if part are ready thank you.
Went to take my car to get an oil change, when I picked it up I noticed they had left the hand prints of the mechanic on my car. Not happy with today’s service.
Teresa me atendió bien Pero No arreciaron el problema del carro
I took delivery of the car on Saturday. On Sunday. The check engine light came on. On Monday I drove over, interrupting my schedule, to spend a couple of hours to get it looked at. I drove home. Sunday night. The check engine light came on again. This is not okay.
She was amazing was so so helpful from the beginning
Thanks for very good services, as usual
Matthew and the service department staff went above and beyond to check a tire issue on my daughter’s car. It gave me such piece of mind and was greatly appreciated.
Perfecto la Srita Kenya pudo atender mis necesidades relacionadas a mi vehículo gracias
Matthew was amazing and he made sure to get my car in and out on a tight schedule. Very grateful he is part of your team!
Kenya is an excellent service advisor. I ask for her because I have confidence in her advice.
Teresa was very professional, knowledgeable, friendly, and kept me in the loop. Very much enjoyed my visit.
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