Kenya was super efficient, courteous and friendly. She reviewed my info and the car info thoroughly. She was puzzled by the reading of the odometer. She said I may have to recheck the odometer because they entered only 5000 mi on your 2019 Honda CR-V.
I was glad she caught that. It tells me she is doing her job.
I told Kenya that it was my mom’s car and she passed last year. I only drive it on special occasions. I want to take great care of it for her.
Oscar is very attentive and stays true to his quotes on turn around time. He is friendly and trustworthy. and makes taking me vehicle to service a breeze. Thanks Oscar for the great customer service.
Theresa
Hector fue muy amable al atenderme.
I really satisfied for Hector Gonzolez services. . My car was completely fixed at Freeway HonDa Dealer .
I trust HonDa Dealer and will comeback when I need.
Thank you,
Helenedo
Hector handled everything amazingly I appreciated his help very much!
Saib is Excellent !!
He is an expert and always kindly answers all my questions.
He is the best !!
He was very helpful and communicative.
Understands my car problem and addressed it
I got a Multi Point Vehicle Inspection and indicated that my break pad is low. But when I take it to check with my usual mechanic, it is fine with 6mm instead of 2mm. This wasted my time to even bring the car in
I thought Honda washed the cars it serviced?
I was satisfied with the repairs and friendly service.
Oscar was very friendly and helpful!
Thank you for your service in my Honda I appreciate all you done, good job.
I was extremely disappointed that with APPOINTMENT I had to waited 3 hours just for an OIL CHANGE, whoever is responsible to handle the appointments system is not doing it right, In my side, I wish that whoever is in charge for the service department pay a really close attention to what they doing to customers just to get an oil change, another thing is that when I mentioned all this to my service advisor he told me that the reason was that there were a lot of cars at the SAME TIME with appointments, so again the same question, why they’re making appointments at the same time for approximately 10 vehicles???
It doesn’t make sense at all , VERY UNHAPPY!
Oscar has made my experience with Honda a 10/10!! Super nice and easy to talk to! Definitely will be with Honda for a long time.
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