Thank you for the shuffle ride too.
Always great! Thanks, Matt!
Matt handled my issue today and last week. I will continue to come back.
Oscar was great and knowledgeable. I came back to him again after he helped me with my vehicle the previous time. Thanks Oscar
Everything was handled quickly and professionally. Great job!
He did a great job and was very helpful!
Jose Cuatlayotl was very attentive in handling customer satisfaction.
I left many messages for Mr. Jose he didn’t responded to my calls. I had doctors appointment and I missed it. I wish he should have informed me sooner so that I get Uber for my appointment.
No car wash for having two warranty fixes for the same or similar problem, or do you only wash cars when they’re sold. I paid over $40 for Fasttrak fees, I could have drove in regular lanes but I would have missed my appointment. Plus gas to and fro. No point in going to the local dealer because I’d have to reinvent the wheel explaining what didn’t get fixed / corrected the first time. I think I owned the car a whole three days before it had the issue. A clean car would have gone miles. Matthew was solid.
Excellent customer service.
Fast, friendly service as always!
Excellent job! Great customer service and was very nice. He walked me through everything so well, and even made sure I was able to get shuttled home due to the long wait. 10/10
Excellent work. Thank you!
Matthew was very attentive, explained everything, and communicated well.
I will not be returning to this Honda Location. Both times I have dropped off my car for an oil change, I have been quoted a time and waited MUCH longer. I dropped off my car at 9:15 this morning and it was not ready until 2:30PM. I understand locations are busy, but five hours for an oil change seems ridiculous.
I am thankful for the kind staff that dealt with my frustration.
I was so happy with freeway Honda’s care of my car. Hector and my technician Tony were both amazing. I had rodent damage in my engine compartment and they both gave wonderful suggestions and helped me understand exactly what was happening. I love FreewayHonda. Thank you so much.
If it wasn’t for the great service Hector provided me with and the assurance of the work being completed and my satisfaction would be fulfilled. I don’t take spending 2300.00 lightly, but hector provided me a great experience.
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