Kenya, helped my 89 yr old grandmother through the whole process & assured her that the job would be completed to her satisfactory & it was.
Saib was great! He has been for the past decade.Thank you
Saib is a great service adviser real easy to deal with
Oscar was very responsive and provided great service
The customer service was excellent. I was really excited that I could get my car fixed on the same day I called fir a quote. I will definitely be back for more work on my vehicle.
Todays service was suboptimal… I checked in with my vehicle at 8:52 was not completed until almost 12:30 for a routine oil change n tire rotation… no one kept me informed of what was going on with my car until I asked the valet guy… who brought my car out when it had not even been serviced yet… ur crew dropped the ball today… other people came after me for service n left before me… usually I get pretty good service from u guys but today not… next time keep informed of my cars status or I’ll go elsewhere for better service!
The emission problem light came on first thing this morning so I drove straight to the dealership to have it checked out. As usual, Oscar greeted me in his friendly manner and dealt with the right away.
Oscar coordinated a ride home for me and also a pick up. He explained the issue so that I could understand it and reiterated his willingness to assist in the future if the problem arises.
Oscar has helped me since 2019 when I first went to Freeway Honda, he is courteous, knowledgeable, and very polite and a perfect business associate within your company. 5 Stars plus
Saib always keeps me informed with the progress of the service and if anything else needs to be done. He is always professional
Erick was prompt and professional and returned all my texts in a timely manner. Thank you for the excellent service.
Oscar was great. He kept me informed every step of the way.
Erick made this experience easy. I enjoyed his welcoming demeanor, and his communication throughout the process was appreciated.
Oscar was knowledgeable and very professional. He took the time to answer all of my questions. I will be pleased to work with him again.
Oscar was great, and helpful.
She even answered a question that Honda corporate couldn’t answer
Michael was great at explaining everything. Excellent service. Thank you!
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