Teresa was helpful and knowledgeable.I appreciate the great job she did. Thank you!
Teresa was able to get me through my service on time to see my veterinarian. Her service recovery was excellent when it was discovered that a different “Maria” authorized service on my car.
The staff were courteous and responded to my questions with patience.”
Eric helped expedite the repairs and follow up Ed on questions in a timely manners. Thank you:
Excellent customer service, specially Hector who was so friendly and professional. The maintenance team found a leaking hose I did not know about. I'm so thankful they noticed it and replaced it. This means the vehicle was thoroughly inspected. I like that. Thank you.
I really appreciate the roundup drop off/pick up for my service. Driver was great. My service advisor was great. One thing I do want to mention is I am used to getting a car wash after every service.
Oscar,
Was incredibly knowledgable, polite, professional, and we felt we were is excellent hands. He came across as a man of great integrity and character. We hope you manage to retain him for many years, and we further hope to work with him in the future for all our vehicle needs.
Thank you,
Maria S
Even though I had to wait until a part was ordered Erick made everything work out. The shuttle was also helpful.
Jose was great. He did a great job!
I’ve been coming to Freeway Honda for years to service both my Pilot and my Civic. The team is professional, and the service is great. I’m very happy with how they take care of my cars and would highly recommend them to anyone in the area looking for a reliable shop.
Was in and out. Only issue was I had to turn back because after my service I drove 1 mile and the tire pressure light came on. A lil inconvenience. My advisor Saib was AWESOME got it handled immediately. The service guys could've been a lil more diligent.
Great Customer service Polite
Oscar provided us with 5 star service. He helped us with fixing electrical issue in our 2024 CRV honda without any service charge. He helped us diagnosed the problem due to faulty alarm system. Great work.
We had an excellent experience at the service center, thanks to Teresa. From the moment we arrived, she was incredibly professional, friendly, and attentive. She took the time to clearly explain everything, answered all of our questions patiently, and made sure we felt comfortable throughout the entire process.
What really stood out was her honesty and genuine willingness to help. She went above and beyond to ensure everything was handled smoothly and efficiently. It’s rare to come across someone who combines such strong customer service skills with real care and integrity.
Teresa truly made a stressful situation much easier for us, and we are very grateful for her support. We highly recommend working with her!
Matthew is genuinely one of the best service advisors I have worked with before and I will definitely be returning
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