Freeway Honda Auto Repair Service

Excellent customer service

Very helpful!

Great job.

Very quick , very satisfied

Gracias ????

Thanks Matt W. for the great customer service!!

I called freeway Honda prior to coming in to replace a purge valve. Oscar told me cost would be 190 diagnostic and 245 to replace the purge valve. Our final cost after work was completed was 501. I called Oscar back the following day after talking to my Honda dealership at home which is in Michigan city Indiana, to find out cost & labor to replace the purge valve. We bought it new there at bosak Honda and they have taken great care of us. Dana, the service tech told me 125 for diagnostic and 30 minutes to replace the part . The part was under 60$. I told him what I was told by my hometown dealer. Oscar told me I had agreed to the cost but it was not explained verbally or in the text quoted to me that we would be paying for additional inspections that were not required when replacing the purge valve. When I told Oscar we were being jerked around & taken advantage of he said I agreed to the price and it is their job to do all the inspections. AND HE HUNG UP ON ME. I guess when you’re out of town and use to trusting your home town dealership people, you can’t always think that even though it’s a dealership. Absolutely no way I could recommend this place

A+experience.

Everything was great Oscar was extremely helpful. We appreciated his help thanks again.

Kenya was excellent in her customer service.

Muy satisfecha por la atención que seme brindó. Gracias

Thank you Hector Gonzales I appreciate the services

Great customer service, very knowledgeable, and attentive. Appreciate all the assistance.

Kenia is genial please pay more money excellent service thank you Kenia

Hector number one advisor ! <3

The service was amazing like always. Thank you for the attention you give your costumers. I never leave wondering or with questions because everything is always. Your costumer service is amazing!!!

Thank you so much to Matthew for being the person that everyone need to spoke about our car problems. Thanks again

The maintenance experience for the car itself was good. I just wish the shuttle service provided to drop customers off was better. After waiting in the lobby, the shuttle driver told me they were not driving to my neighborhood, so I had to arrange for my own transportation back.

A+experience.

He was personable during our brief time.