Helped me break down what my car needs
Matthew was professional, timely, and communicated well. Great Job!
Erick is kind, helpful and professional.
Kenya Adame was very helpful and courteous with handling my car service which required pre-ordering tires
He was super polite and did a great job explaining everything and helping me out.
Very communicative and very helpful with everything needed
Very pleased with all services provided by Teresa and other guys. Thank you very much
Excellent service with a smile
Excellent service thank you
Teresa was very helpful and everybody else I dealt with was very nice. Thank you for the good service today.
Very helpful service advisor , thank you Hector
Teresa was super nice and reassuring. The service was prompt. She made the proper notes on what I needed serviced that day and the result was a complete service with a quick turn around time. Much appreciated!
I never had any communication either Mr Zermeno. My contact in the service department was Teresa, and she was absolutely incredible. She always kept me updated re what was going on with my car; she went above & beyond to get me a loaner vehicle; and she even got me a Prologue for a loaner! I assume that Mr Zermeno is very good at his job, as they estimated that it could be up to a week to figure out why the computer system in my car died. It was actually completed in a bit over a day. I’m very satisfied.
Thank you for making the process so effortless and smooth. This was my first time I came to Freeway Honda- Santa Ana. Your location offers the best pricing, friendly staff and good turnaround. One thing I would suggest is offer updated estimated completion times. I will definitely be coming back for other car services.
Great customer service as always from Michael.
Megusta Como lo atienden en freeway Honda gracias a Kenya adame
Unfortunately, I felt the service advisor was trying to
upsell the necessary services . I don’t appreciate it since it negatively influence me to trust in the Honda service department’s integrity.
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