Kenia muy atenta y amable me gusta mucho que ella me atienda ya que me ayuda mucho y está muy al pendiente!!
Saib was amazing. He was knowledgeable and so kind. He gave me options so I could make the best decision for my situation. He was so helpful in getting my car and myself in and out. Saib was the best!
Organized friendly and fast
Oscar was very helpful and kind. I really appreciate his assistance. Thank you!
Would be nice if you would wash the car.
Oscar was great. You were short on drivers so you had an Uber take me home and pick me up to bring me back. That was wonderful, thank you.
Hector was very courteous and professional and would ask for him next time I need service
Mr. Saib Gonzalez was very knowledgeable, kind and professional. He fully understood and addressed my concern. Keep up the great work.
Great friendly representative. Very knowledgeable and helpful
Respectful and awesome costumer service
Oscar Moguel is an excellent service advisor. He is an asset to the Honda team.
Oscar understood the issues I’ve experienced with my odyssey. He is knowledgeable with the issues and update me promptly with the vehicle status. I’ll definitely go back to Freeway Honda and make my appointment with Oscar.
I had a great experience during my visit! Oscar was very welcoming, and knowledgeable. Excellent customer service! Thank you for making the visit smooth and pleasant.
Problem diagnosed and fixed in a timely fashion!
Hector and the tech did a great job…the shuttle service is a problem. I’ve only used freeway honda 2 times - both times the shuttle service failed to pick me up. Though I called multiple times to make sure it wouldn’t happen again today, it did. There seems to be no one who really knows what’s happening in order to communicate with customers in a timely manner why there’s a problem and how and when it will be fixed. I’m not a fan of being the one who has to keep calling for info and finally being told so late that most of the staff has gone home, that there’s no one to talk with me about the service and I'm going to have to use uber.
Fortunately today family members came by unexpectedly and they drove me over to get my car. Hector did stay and wait for me to get there so we could discuss what was done today.
Excellent service from him. He is really professional
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