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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3411 reviews 68%
4 star 1000 reviews 20%
3 star 130 reviews 3%
2 star 221 reviews 4%
1 star 230 reviews 5%
Review Us
Pachia V.
4 out of 5
4/10/2025
Thank you Blong for quick response in taking care of the issue of the tire being wrongly mounted with air leaking and talking to mechanic staff to do a quality job not to rush work where mistakes are made, and to talk to staff to gain trust and confidence from customers how they do their job and for them to do quality work for customers and show they care for customers and their vehicles. To work toward better customer service Thank you Blong he works hard and desires to achieve best customer service
Dominic B.
5 out of 5
4/10/2025
Mikey was great. Very great communication and explanations.
Kelly H.
5 out of 5
4/10/2025
All good
Mandy S.
2 out of 5
4/10/2025
Despite there being plenty of employees present, few seemed engaged or interested in assisting. This, combined with the excessive wait times, made it clear that my time and business were not valued. As a customer, I expected a more attentive and service-oriented experience.
Abdoulaya S.
5 out of 5
4/10/2025
I appreciate your service
Kayla G.
5 out of 5
4/10/2025
they all do a great job
Hung T.
5 out of 5
4/10/2025
Quick service ????
Jeffrey B.
5 out of 5
4/10/2025
My advisor was fantastic
Catherine N.
5 out of 5
4/10/2025
Mikey was wonderful. Pleasant courteous and helped get the work on my car done faster than estimated. Thanks Mikey!
Kathleen W.
5 out of 5
4/10/2025
Chad was great- very professional. Service was excellent- car is top notch!
Stephen R.
1 out of 5
4/10/2025
I blame myself. I brought the car in to have a trailer hitch installed. The hitch was installed as expected, and very quickly. The problem is only a hitch was installed. I was expecting a hitch and wiring. It’s totally my fault for not asking the right questions when making the appointment..
Dorothy F.
4 out of 5
4/10/2025
Thank you very much for the service you provided today. As it turns out I did end up with getting a new vehicle while I was waiting. I am very pleased with all the service I was given today. Thank you again I love Honda cars !!!
Ben H.
5 out of 5
4/10/2025
Very nice, very understanding. Definitely work with him again
Shirley K.
5 out of 5
4/9/2025
Everything was very good
Andrew B.
3 out of 5
4/9/2025
The service was just fine. I have to admit though that the cost of replacing and programming a key fob was really outrageous; nearly $400.
Richard L.
5 out of 5
4/9/2025
A job well done.
William Z.
5 out of 5
4/9/2025
Great job!
Jerry J.
5 out of 5
4/9/2025
Yes very good
Juan G.
4 out of 5
4/9/2025
Love Rapids Honda!
Petra P.
5 out of 5
4/9/2025
Good service appt.

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