About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 66%
4 star 300 reviews 21%
3 star 37 reviews 3%
2 star 61 reviews 4%
1 star 90 reviews 6%
Review Us
Lisa S.
5 out of 5
4/19/2024
Great service !!
Tim F.
4 out of 5
4/19/2024
I hate surveys.
David F.
5 out of 5
4/19/2024
My car was serviced quickly including a recall item that had to be done. I was very pleased with how quickly it was done and the price was very good.
Brady H.
5 out of 5
4/19/2024
Got done very fast very commutative
Patricia W.
5 out of 5
4/18/2024
Good job
Jennifer S.
5 out of 5
4/18/2024
Always a great experience!!
Sharon C.
1 out of 5
4/17/2024
When I booked the appt I asked to have both an oil change and the follow up application for the services purchased with the vehicle (ie Diamond Shield) when I arrived I learned this wasn’t scheduled. Now I have to find another time to come back.
Thomas W.
5 out of 5
4/17/2024
Lucas Smith was awesome. I give him the highest grade possible and can say he was amazing. Thanks!
George V.
5 out of 5
4/17/2024
Bling Xiong kept us informed every step of the way. He was kind, informative and considerate. We look forward to our next scheduled appointment. Thank you.
Jacob F.
2 out of 5
4/17/2024
Brought my vehicle in last December, has been frequently not starting due to an emissions issue . Was told by Lucas Smith that the only fix for the vehicle needed a part that wasn’t available. When the part was finally available I brought the vehicle in for repair, 6 hours into the day was called and told I needed an additional part (another $160) in order for the vehicle to start consistently. the next day the emissions light was back on and the vehicle has had issues starting again. I am confused and disappointed.
Rose T.
5 out of 5
4/16/2024
None
Kathyrn H.
5 out of 5
4/16/2024
Great service????
Tim E.
4 out of 5
4/14/2024
I had a great experience with Michael today. It was a great. Heck in experience and he explained the items on the invoice.
Nageswar P.
5 out of 5
4/14/2024
It was great experience at rapids Honda in a way they treat customers
La H.
5 out of 5
4/14/2024
I was very satisfied with the service I received.
Becky F.
1 out of 5
4/13/2024
Was not acknowledged in the service area for a good 10 minutes when I arrived to check in despite at least 4 people sitting at their check in desks. Service was done sooner than expected but they didn’t bother to let me know even though they knew I was waiting there. I walked up to the desk to ask and they said it was done for a while. I then got a sales call the next day asking if I wanted to do a trade in or if I was happy with my vehicle. ????
Jennifer T.
2 out of 5
4/13/2024
Every visit to Rapids Honda Service Center has disappointing customer service. Staff make no effort to welcome customers, employees are happy with each other’s company and dealing with customers is an interruption.
Vince C.
5 out of 5
4/13/2024
Bongo Xiong was very pleasant and thorough
Michael F.
5 out of 5
4/13/2024
Chad was a very attentive service advisor. One of the best I’ve seen in recent memory. Brakes also done well and the wash was appreciated.
Deanne M.
4 out of 5
4/13/2024
Service manager was great

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.