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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3410 reviews 68%
4 star 999 reviews 20%
3 star 130 reviews 3%
2 star 221 reviews 4%
1 star 230 reviews 5%
Review Us
Carol R.
5 out of 5
7/9/2025
Great service. Very good at explaining exactly what my carj needed. Pleasant to work with.
Mark K.
5 out of 5
7/9/2025
Professional, good listening skills, personable. Well done!
Tashi C.
5 out of 5
7/9/2025
Service was excellent.
Gwen K.
5 out of 5
7/9/2025
Shawn is great. A wonderful service advisor. He is very knowledgeable. He always makes my visits very comfortable. I also always request Brian Nordstrom as the Tech who works on my car. These two make a great team. Rapid Honda is a wonderful place to service your car. Thanks to Shawn & Brian Gwen K
Lawrence D.
5 out of 5
7/9/2025
Thank you Matthew, for keeping me updated and informed on the service that was being done on my vehicle. Larry
Mary Beth.
5 out of 5
7/9/2025
Matt is very personable, communicated with me throughout the process, and made sure I was satisfied with the results. I would be delighted to work with him again. He definitely earned my trust!
Edward W.
5 out of 5
7/9/2025
Michael was helpful and courteous.
Eldon B.
4 out of 5
7/9/2025
I had an issue with my Honda that every other service rep said that’s just the way they are and it can’t be changed. When I told my issue to Matt he listen, came to my car and realized what I wanted done wasn’t in the vehicle settings as I had said then got a technician and explained to him my issue with the car. The technician took my car and was back in 15 minutes with my issue solved. Matt cared and wanted to help and got the correct man to solve my problem. Matt truly cared and took the time to listen I can’t say enougn positive things about Matt’s attitude when it comes to customer service. All my future contacts with your service department will always start with Matt.
Donna S.
5 out of 5
7/8/2025
The service guy that greeted me and checked me out was very nice and helpful!
Marilyn B.
4 out of 5
7/8/2025
Always profane does what is promised.
Cindy R.
4 out of 5
7/8/2025
Matthew knows how customer service should be done. He’s friendly, efficient without you feeling pushed through and personable.
Justin J.
5 out of 5
7/8/2025
Great experience
Cubie S.
4 out of 5
7/8/2025
Service was excellent and I was so glad to get my car back in time to get to work. So wonderful that I didn't have to pay for repairs today.
Danelle C.
4 out of 5
7/8/2025
Matthew was awesome to work with. He was very knowledgeable, extremely friendly and had a great sense of humor. I asked him a question about how to reprogram my fob to unlock all 4 car doors at once when I unlocked my car and he said “let’s go over to your car and I’ll show you”. Talk about going above and beyond. Matthew provided amazing customer service.
Todd H.
5 out of 5
7/8/2025
Matthew was very helpful. He answered all my questions and helped solve the issue i was having. Thanks
Steve G.
5 out of 5
7/8/2025
Matthew Wirig is the best service representative I’ve with in recent memory!
Akossiwa K.
4 out of 5
7/8/2025
I will be very happy to do the review!!!
Cristi T.
5 out of 5
7/6/2025
Drew was friendly and courteous.
Sumaiye A.
5 out of 5
7/6/2025
Amazing service! I appreciate how quick the team was and how helpful they were.
Nathan/Amanda L.
1 out of 5
7/5/2025
My message wasn’t received and I ended up needing to leave my vehicle for longer than planned. It was so inconvenient especially with kids. I was very annoyed.

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