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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3410 reviews 68%
4 star 999 reviews 20%
3 star 130 reviews 3%
2 star 221 reviews 4%
1 star 230 reviews 5%
Review Us
Nick M.
4 out of 5
7/4/2025
Michael was excellent. He explained everything, got my vehicle serviced in a timely manor.
Aislinn A.
5 out of 5
7/4/2025
N/a
Timothy N.
5 out of 5
7/4/2025
Michael was super helpful and a pleasure to work with. He did a great job explaining my options and giving me a great recommendation.
Patricia C.
5 out of 5
7/4/2025
Michael was very professional. Michael was very knowledgeable. I appreciate the service.
Russell/Ginger W.
5 out of 5
7/4/2025
They were on time
Christine G.
5 out of 5
7/3/2025
Pleasant and prompt service. This was my first encounter with Rapids Honda and I was very impressed.
Scott D.
5 out of 5
7/3/2025
Great job by Drew.
Nancy L.
5 out of 5
7/3/2025
Appreciated Matthew's knowledge and attentiveness to what was needed for my vehicle.
Ayesha M.
3 out of 5
7/3/2025
They did a car wash on my car. I think it would be best if they dry the car with towels instead of leaving water spots all over and when i got in my car is smelled like some bad gas. My ac was blasted and on the lowest temp. I don't mind that my car seat is moved way back but i think it would be nice to have things put back the way it was when you return it to a customer.
Jeffrey L.
5 out of 5
7/3/2025
Overall a good visit.vety helpful in answering questions and appears to like his job.
Rachelle S.
5 out of 5
7/3/2025
The service person was incredibly courteous and kind. It was a seamless process!
Said I.
5 out of 5
7/3/2025
thank you for your quick service
Phyllis Z.
5 out of 5
7/3/2025
Matt was extremely helpful and courteous.
Donna F.
5 out of 5
7/3/2025
Micheal was very pleasant and professional and my car was done sooner than I thought
Cierra F.
5 out of 5
7/3/2025
Job was completely quickly and efficiently.
Don B.
5 out of 5
7/3/2025
I was in the car business for 35 years and saw a lot of service writers and Shaun is one of the best
Masoom R.
5 out of 5
7/2/2025
Matthew did a great job. I am happy that I chose rapid Honda for my services!!!
Paula S.
4 out of 5
7/2/2025
Good communication and explained well when I asked for clarification and had questions .
Donald M.
1 out of 5
7/2/2025
Mailing from Rapid Honda for $10 off an oil change plus a full set of wiper blades for 19.99. I made an appointment for 7 AM on Tuesday the first of July because the coupon expired July 2. My objective was to get a full set of wiper blades. When I picked up my vehicle I was told they didn’t have any wiper blades for my Honda Fit. I learned a new lesson verifying parts in stock and employees name before an appointment. Won’t be back.
Molly P.
4 out of 5
7/2/2025
No thanks

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