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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3408 reviews 68%
4 star 999 reviews 20%
3 star 130 reviews 3%
2 star 220 reviews 4%
1 star 230 reviews 5%
Review Us
Adam E.
4 out of 5
9/21/2025
Drew was very helpful and the check in and check out process was smooth
Jeneh M.
5 out of 5
9/20/2025
It done in a timely manner.
Patricia V.
2 out of 5
9/20/2025
When I came to pickup my vehicle Drew helped me he was great… I will request him with my next visit Drew retrieved my vehicle due to it raining outside He asked a salesperson to move the vehicle in front that she was showing… instead of moving it out of my way she asked if I needed help to maneuver around a couple of cars… I said I thought she was going to move it to the open lane.. she asked if I would like you to and I said yes… she had no common courtesy… when I am already a customer
Yvonne H.
4 out of 5
9/20/2025
Thank you for fixing my vehicle I had cold air now here hoping it keeps on working thanks again ????
Laura T.
5 out of 5
9/20/2025
He was very polite and helpful. I appreciated he came to let me know it was finished.
Becky J.
5 out of 5
9/19/2025
Great service & employees at Rapids Honda!
Kimberly B.
5 out of 5
9/19/2025
Thankyou
Rolanda D.
5 out of 5
9/19/2025
Matthew was kind and professional. He was very attentive which made my visit very pleasant. Great job Msatthew. Thank you!
Annelise B.
5 out of 5
9/19/2025
Amazing service
Marlene A.
5 out of 5
9/19/2025
Very satisfied
Tom D.
4 out of 5
9/19/2025
I was extremely disappointed with Mikey - -apparently telling g someone that there is a 3% surcharge on credits cards is not something that should be discussed prior to starting work on someone’s vehicle. At no point was this discussed at drop off or when I called Mikey to give him permission to fix two identified issues. Seems pretty sketchy to me. Customers deserve the right to say no to these kinds of charges
Judy H.
5 out of 5
9/19/2025
Thank you for efficient, friendly service
Bryan N.
3 out of 5
9/18/2025
Mikey took the time to patiently explain the work done & gave assurance that my vehicle is in good hands, which I was a bit hesitant on when the engine will be taken apart.
Jaclyn T.
4 out of 5
9/18/2025
Mikey stepped up to help me and assured me he would get me out of there as soon as possible, and he did! Awesome job Mikey!
Phil J.
5 out of 5
9/18/2025
Michael was phenomenal! Provided top level customer service. Was no overly pushy with any of the additional services and helped me get in and out of there ahead of the scheduled time!
Teng X.
5 out of 5
9/18/2025
Good communication and very skilled techs to help fix my car.
Matthew A.
5 out of 5
9/18/2025
Top notch service!
Brian B.
5 out of 5
9/18/2025
Matt was great, as always. Thank you!
Christine D.
5 out of 5
9/17/2025
Matt Was a great help prioritizing car maintenance and repairs. I would recommend him personally to a friend
Jalane S.
5 out of 5
9/17/2025
Every time I see Drew Tyrone Robinson and Jalaine Spencer he's a very very big help thank you guys at Coon rapids Honda ????

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