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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3445 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Cindy R.
4 out of 5
9/7/2023
Lucas did a great job following up on our repair
Cheryl O.
4 out of 5
9/7/2023
Drew was very professional, and friendly. I normally don’t handle this part of the car maintenance, and he was very helpful.
Lawarence M.
1 out of 5
9/6/2023
Over two hours to cut a key for my Honda pilot… at a cost of $ 254.00 …
Gloria R.
5 out of 5
9/6/2023
He did a fantastic job of answering all my questions.
Huisong Y.
5 out of 5
9/6/2023
Good service
Jane R.
5 out of 5
9/6/2023
Great personality for the job
Sara R.
5 out of 5
9/5/2023
Mikey was amazing in his customer care skills! He went above and beyond to help me! I would highly recommend Rapids Honda!
Jewell A.
5 out of 5
9/4/2023
excellent customer service!
Cristina D.
5 out of 5
9/4/2023
I received a Good customer service. Michael was very friendly and polite and helped with all my request.
James D.
5 out of 5
9/4/2023
Michael was very helpful and highly recommend! Great service!
Nevin W.
2 out of 5
9/4/2023
I had an appointment before coming … I can understand that you might be short technician that day and appointments suppose to take priority especially that I had work afterwards; it was suppose to be 1 hour or so but it turned out to be 2 hours which impacted my schedule It was frustrating
Jennifer S.
5 out of 5
9/3/2023
Michael was very courteous and helpful.
Brooke F.
4 out of 5
9/3/2023
Thanks for your help today!
Sonja S.
5 out of 5
9/2/2023
Drew did an awesome job helping me with my car when my battery was suddenly giving out.
Justin P.
5 out of 5
9/2/2023
Fast and professional. Thank you for helping me with my oil change
Lissa X.
5 out of 5
9/2/2023
Blong was friendly, nice and welcoming.
Tenzing D.
5 out of 5
9/1/2023
I satisfied his service well done
Hillary L.
5 out of 5
9/1/2023
Was very pleased with my service for my recall! Staff was very friendly and helpful!
Peter A.
5 out of 5
9/1/2023
Great service
Mel E.
5 out of 5
8/31/2023
He did a good job.

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