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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3445 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Jeff J.
4 out of 5
9/15/2023
I thought Shawn was exactly how I would want to be treated coming in for service. He was courteous and friendly, not to mention he took another request for me to check out the battery. Then just as he quoted me he gave me a call when the vehicle was expected to be ready. I appreciate the follow up as I recently was from a different dealership that didn’t provide the same level of service. I will definitely be coming back to Rapids Honda because of the level of service I received.
Brooke F.
5 out of 5
9/15/2023
I really appreciate your help with accommodating my requests! Thanks Lucas
Madeline C.
5 out of 5
9/14/2023
Great communication and service. 10/10
Don B.
4 out of 5
9/14/2023
Shawn always does above my expectations
Duane D.
4 out of 5
9/14/2023
Who is YourAlias in the Text from Rapids Honda? I don't think your AI bot is working. Please fix it then I will do your reviews. If not don't expect feedback.
Nathan E.
5 out of 5
9/14/2023
Michael did a very good job keeping in contact with me. Keeping me updated. Good job man. Thank you for all your help. ????
Joanne L.
4 out of 5
9/14/2023
I will be happy to answer the manufacturer’s questions giving you an A+. Have a super day!
Tess N.
5 out of 5
9/14/2023
Mikey was awesome - excellent customer service!
Jeff F.
5 out of 5
9/14/2023
Chad and Lucas always treat me with respect and communicate above expectations.
Paul S.
5 out of 5
9/14/2023
Michael Estrada created a stressless experience for my service visit. He went above and beyond to make it run smoothly.
Akosua A.
4 out of 5
9/14/2023
Thank you Michaelfor today. Your professionalism and expert work on my hrv left me feeling grateful for using your service.
Joseph B.
1 out of 5
9/14/2023
I was supposed to get a call back today with a quote for a new timing belt.. never got the call.
Cynthia B.
5 out of 5
9/14/2023
It worked and the recalls done. So great
Kathryn H.
5 out of 5
9/13/2023
Blong was extremely flexible and accommodating about squeezing us in for a service on a short time line. It was a big help for our plans and we really appreciate it.
Tom C.
5 out of 5
9/13/2023
He did a great job, good service
Richard C.
5 out of 5
9/13/2023
Blong and marlin helped me greatly the drivers who dropped me off and picked me up were freindly and courtious and the tech/s did a great job
Mary C.
5 out of 5
9/13/2023
Great service!
Steven P.
5 out of 5
9/13/2023
Michael was pleasant, knowledgeable, and helpful.
Edward K.
5 out of 5
9/13/2023
Mickel Estrada did an excellent job with informing me about what my service call and what to expect. Made me comfortable that I was in good hands. 100 percent as a service adviser. Helped me with all my questions and needs!!
Dilli M.
5 out of 5
9/13/2023
Great job ????

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