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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3445 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Linda E.
5 out of 5
9/23/2023
Everything was done quickly and efficiently.
William M.
5 out of 5
9/23/2023
All of you guys are awesome.
Kurt L.
3 out of 5
9/23/2023
Dealership did great job on recall repair Issue was with time estimate from Honda recall sheet which stated it would take 1.5 hrs and when I got to dealership I was told repair would take 3-4 hours. I was going to wait based on Honda time but not for 3-4 hours. Luckily I could get ride home.
John T.
5 out of 5
9/23/2023
Drew was awesome and did a great job. He was able to answer my questions and help me out.
Justine H.
5 out of 5
9/23/2023
Michael was simply amazing. Accomplished my car needs in a timely fashion and explained things extremely well. He is a great asset to your team and makes the experience top notch.
Hayley A.
5 out of 5
9/23/2023
Very friendly and quick service!
Juju J.
5 out of 5
9/23/2023
Michael was very professional,good for the service department. Juju J
Chris K.
5 out of 5
9/23/2023
Excellent work done
Sue H.
4 out of 5
9/22/2023
Lucas took his time explaining what need to be done with my Pilot. He also informed me of the tire sale in October. Thanks Lucas!
Larry S.
5 out of 5
9/22/2023
He was great
Tabitha M.
5 out of 5
9/21/2023
He was awesome!
Donald B.
5 out of 5
9/21/2023
Lucas was great to work with.
Juline B.
5 out of 5
9/21/2023
My service was faster than I thought. Thank you
Fayyaz K.
5 out of 5
9/21/2023
You need more services people who are dedicated there time to customers rather then charting among self and keeping customers waiting.
Steve L.
5 out of 5
9/21/2023
I was taken care of in a very professional manner. I will be back for further repairs as they arise. Thank you!!!!
Karen F.
5 out of 5
9/20/2023
Everything was great
Milestone Orthodontics.
2 out of 5
9/20/2023
There were 2 people at the service front desk when I walked in and nobody waiting. Took about 45 seconds to even be acknowledged. Then 2 more guys arrived at their computer and started working on their computers without acknowledging me or helping me. After about 3 -4 minutes I was helped. Sure seems like 1 of the 4 could have gotten to me sooner as they were not helping someone at the service center or on the phone with a customer. As for as getting my vehicles work done, the technicians were done ahead of time which I appreciate.
Gregory D.
5 out of 5
9/20/2023
It was for a recall and was fast and professionally done, love the fact-checking you get a link and can follow along first car I’ve had that with. I wish Rapids Honda had had a better selection in 2020 when I bought this as we only live a few miles away.
Sherri S.
3 out of 5
9/20/2023
Even though Lucas did a great job, Honda needs to get the side mirror situation corrected. I’ve had 4 driver side mirrors installed because of a recall & none of them are any good. I never should have done the recall.
Allen I.
5 out of 5
9/20/2023
Drew was very courteous and helpful.

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