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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3445 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Shirley K.
5 out of 5
9/27/2023
Good job
Donna S.
5 out of 5
9/27/2023
Great customer service!
Khalid M.
4 out of 5
9/27/2023
Overall it was great service! But I’m still having a rare noise coming from the back of the vehicle, it is not even a year since I have purchased the car. Thanks
Sharon A.
5 out of 5
9/27/2023
It was great
Gabrielle W.
4 out of 5
9/27/2023
They were able to do my maintenance check in a timely manner.
Fadile U.
5 out of 5
9/27/2023
Very good
Terry B.
5 out of 5
9/27/2023
Very quick! Thanks!
Daniel W.
5 out of 5
9/26/2023
Our vehicle was serviced and completed in a timely manner. Then we were notified to come pick it up. We were pleasantly surprised when everything went so smoothly.
Rebecca F.
4 out of 5
9/26/2023
Michael went above and beyond helping me with my vehicle. I'd been calling for months trying to figure something out and he was the only person who actually helped. I don't know how many voice-mails I've left his supervisor and other service people and they never ever call me back. If Mikey hadn't stepped up the way he did, I would never have returned to Rapids Honda. Sean never returns phone calls, I had to physically go into the building to be worth his time to talk to about an issue where my car was damaged during an oil change. I will only work with Mikey, he's the only one who even makes me feel like I'm worth the time to speak with about vehicle. Mikey is top notch! He is kind, respectful and fully explains the issues.
Donna K.
5 out of 5
9/26/2023
Excellent service!
Delfin R.
5 out of 5
9/26/2023
Great job! Fantastic service!
Kristi S.
2 out of 5
9/26/2023
Horrible service department
Diane R.
5 out of 5
9/26/2023
Answered all my questions. Very polite and professional.
Alexander S.
5 out of 5
9/26/2023
Great service!
Renee S.
5 out of 5
9/26/2023
Love this Team????. I am a loyalist to Rapids Honda!
Melanie R.
4 out of 5
9/25/2023
Michael did a great job of addressing all of our needs including getting the vehicle recall completed instead of having us schedule a second appointment.
Michael F.
5 out of 5
9/25/2023
Job well done
John R.
5 out of 5
9/24/2023
I was very pleased with my service. Thanks
Matthew B.
5 out of 5
9/24/2023
Marked what needs to be done in the future. Got it done timely.
Jocelyn D.
1 out of 5
9/24/2023
2 hrs to complete an oil change, slow communication, employees were playing football in parking lot, employee had their daughter at work, tag and plastic protection left in car. Was a set appointment so nothing should get in the way of the work.

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