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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3442 reviews 68%
4 star 1010 reviews 20%
3 star 131 reviews 3%
2 star 222 reviews 4%
1 star 234 reviews 5%
Review Us
Justin L.
5 out of 5
12/2/2023
Blong helped us out with our van, appreciate his assistance
Purkat C.
2 out of 5
12/2/2023
My understanding is that a shuttle was available if you lived 10 miles away. I was frustrated that a shuttle wasn’t available. I would have scheduled my day differently or chosen a different day to get my vehicle oil change done. Everyone was very nice but I needed to still be working and would have brought my laptop if I knew a shuttle wouldn’t be available.
Maria F.
4 out of 5
12/1/2023
Satisfechos
Margaret C.
5 out of 5
12/1/2023
Michael was very helpful
Terry W.
5 out of 5
12/1/2023
You always exceed expectations
Ben G.
5 out of 5
12/1/2023
Drew was helpful and communicated well throughout the process.
Maria D.
4 out of 5
12/1/2023
Michael Estrada is wonderful. I will only deal with him when I have an issue with my Honda.! he was excellent at customer service, and any issues I had with my car!! he is the best!!
Diana F.
2 out of 5
12/1/2023
I live in Cambridge and halfway home my low tire pressure came on!! Very frustrating and an anxious feeling being a 65 year old widow who can’t kneel on her knees or squat down to address the issue. It’s a scary world out there for people my age, who do you trust to help you nowadays. I had the same issue before and took it back in about 3xs to your shop. Finally took it to Fleet Farm and paid between $30 -$50 for them to put a new bead on.. no trouble after that!! Very disappointed and frustrated with you guys and tires. The other service was fine.
Monica S.
5 out of 5
12/1/2023
Michael was a great listener. I appreciate how helpful he was through my entire experience .
Alina V.
5 out of 5
12/1/2023
Michael was very helpful. Made sure all of my concerns and questions were addressed. Extremely satisfied with the service!
Todd H.
5 out of 5
11/30/2023
Super quick service and very nice service advisor great customer service
Mary Q.
5 out of 5
11/30/2023
Ok
Hoa T.
3 out of 5
11/30/2023
Would consider trading in for small to mid size suv
Abongmbu A.
4 out of 5
11/30/2023
Clear explanation
Janice G.
5 out of 5
11/30/2023
This was a very pleasant experience I like working with Mr Estrada. Thank you.
Jackie O.
1 out of 5
11/30/2023
1.5 hours seems a bit long for just an oil change. Plus now my check engine light is on.?
Rebecca T.
5 out of 5
11/30/2023
Drew is attentive and suggests possibilities. Very helpful. Nice young man.
Mary N.
4 out of 5
11/30/2023
Please no survey. I just purchased your Black Friday deal which consisted of 3 oil/filter changes for $150.
Ronald H.
5 out of 5
11/30/2023
Great job. Thanks!!!
Sylvia B.
5 out of 5
11/30/2023
I was pleased and surprised that the work was done ahead of expected time

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