Service Center

Real Reviews From Verified Customers

Cary M.
5 out of 5
11/29/2023
Thanks again Lucas!
Robert H.
5 out of 5
11/29/2023
As always, Chad Zastrow and the Rapids Team did a great job!!
Scott D.
4 out of 5
11/29/2023
Great job explaining other maintenance needs.
William S.
5 out of 5
11/29/2023
Happy
The T.
5 out of 5
11/29/2023
Yes
William F.
4 out of 5
11/29/2023
Michael does a 1st class job
Robert J.
5 out of 5
11/29/2023
Chad was right on top of my needs and wishes. Cordial and easy T work with. Calling me and communicating. Thanks Chad
Denise L.
4 out of 5
11/29/2023
My service advisor was Blong Xiong. He was helpful and professional. The customer in front of me was loud,& rude complaining about the amount of shop fees on his bill. Blong was extremely polite and handled the situation well. Excellent representation for Rapids Honda.
Judi O.
5 out of 5
11/28/2023
Lucas was great!
Terry S.
1 out of 5
11/28/2023
Three of my tire valve covers were barely on the stems. Had to tighten them down myself. Same thing happened last tire rotation and lost two caps, which I had to replace on my own dime. Have custom caps so they look nice. This is getting old when work is not done in full and have to keep checking Rapids Honda workmanship. Told the adjuster and he said he would pass on to technician. This is getting old.
Aimee L.
4 out of 5
11/28/2023
Lucas was exceptionally communicative. He walked me through every step of the process with four different things I needed, including a warranty claim. I could not have asked for better service!
Eric V.
5 out of 5
11/28/2023
Ty
Haylee P.
4 out of 5
11/28/2023
Chad was very accommodating, especially given that I didn't make an appt before coming in. He got my vehicle in and out in under the time he advised it would take and was so nice about it!
Lawrence C.
5 out of 5
11/28/2023
Excellent fast service with friendly employees
Arthur H.
4 out of 5
11/28/2023
Mikey Estrada was exceptional. He looked up past records to see what was needed. He told me he would inspect air filters to see if I needed them. I hope I get him as the service advisor every time. He’s very customer helpful
Lotus N.
5 out of 5
11/27/2023
Is beautiful and staff is nice
Lawrence I.
4 out of 5
11/26/2023
Grest servixe
Autumn G.
5 out of 5
11/26/2023
Drew was so kind and helpful in explaining everything that was being repaired. It meant a lot that he took the time to explain.
Calli S.
4 out of 5
11/26/2023
Drew is awesome to work with
Mathew M.
5 out of 5
11/25/2023
Always a great service given by your staff

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