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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3397 reviews 68%
4 star 996 reviews 20%
3 star 128 reviews 3%
2 star 219 reviews 4%
1 star 230 reviews 5%
Review Us
Delaney J.
5 out of 5
3/5/2026
It was quick and easy, service was great!
Marcus C.
4 out of 5
3/5/2026
Always perfect
Samuel C.
5 out of 5
3/5/2026
Matthew explained all the repairs and services I would be paying for, and was friendly and professional throughout all of it. Employees like him are one of the reasons I continue to bring my car to Rapids Honda.
Ariannah B.
5 out of 5
3/5/2026
Matt was great thanks!
Liz S.
5 out of 5
3/4/2026
Great experience. Chad was professional and pleasant. He made sure I got the correct services and was responsive to an issue after service.
Donna G.
5 out of 5
3/4/2026
Everyone I have ever worked with at Rapids Honda…Jorge, Ricky and Blong and many more people are great guys and have always taken good care of me. This is my 6th Honda, one Civic and five CR-V’s. Rapids Honda is the 3rd dealership I’ve worked with and where I have leased my last two CR-V’s. I will continue to get my vehicle at Rapid Honda. They all know how important customer service is!
Shirley G.
4 out of 5
3/4/2026
Looking forward to receiving continued phenomenal service from Mathew and your staff !! I’m hopeful this degree of excellence will continue for many years to come!!
Charles L.
4 out of 5
3/3/2026
I was very pleased indeed with my recent experience with your service representative, Matthew. He was polite, knowledgeable, attentive in every way, and obviously service oriented. You can be happy to have him on the team! I am pleased that you do.
Jodi B.
4 out of 5
3/3/2026
Mikey goes the extra mile to make sure you understand everything that is going on with the car and he treats you like you are his only customer. He makes a bad experience of car repairs much better.
Ger V.
4 out of 5
3/3/2026
This was my second time working with Matthew in the past week. During my first visit, the situation was unfortunately out of his control, and I left feeling unsatisfied. However, Matthew went above and beyond to address my concerns. He made sure my issues were properly conveyed and worked hard to make things right the second time around. He is a great guy who remained professional throughout the entire process, even when the first visit ran into unexpected hurdles.
Ken K.
4 out of 5
3/1/2026
My lucky day to have Matthew help with my service needs. He expedited tbe process to get my tire repaired efficiently. Grateful for Honda Rapids to be open and ready to service my vehicle.
Breanna I.
5 out of 5
3/1/2026
Happy with the service. Mike was very helpful. Thanks!
Judy H.
5 out of 5
3/1/2026
It was quick, efficient and done early.
Renee S.
5 out of 5
3/1/2026
Team helped my daughter and I to feel at ease with the process. We had no idea how recalls work or anything like that. thank you
Carol S.
4 out of 5
3/1/2026
He did a very fine job
Susan B.
5 out of 5
2/28/2026
Michael was great to work with and he kept me well I formed regarding my car. Good employee to have on your team.
George O.
5 out of 5
2/28/2026
Did a great job with our car
Nancy Y.
4 out of 5
2/28/2026
Blong is Great 10/10 to work with.
Patricia H.
5 out of 5
2/28/2026
I always get good service .
Mary T.
4 out of 5
2/28/2026
Always does an excellent job with my vehicle!

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