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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3418 reviews 68%
4 star 1001 reviews 20%
3 star 130 reviews 3%
2 star 222 reviews 4%
1 star 233 reviews 5%
Review Us
Craig W.
4 out of 5
1/24/2025
Another great service experience with Chad! He’s the reason I drive all the way to Rapids Honda.
Robert F.
5 out of 5
1/24/2025
Everything was handled well and professionally. Thanks for taking care of everything for us.
Annelise B.
5 out of 5
1/24/2025
Excellent
Gregory S.
5 out of 5
1/24/2025
Worked me in without appointment. Bravo.
Phyllis H.
4 out of 5
1/23/2025
So surprised all the things that were taken care and in a timely manner
Michael R.
5 out of 5
1/23/2025
Drew did a great job getting my recall work done.
Mulata (.
2 out of 5
1/23/2025
When I purchased my Honda Ridgeline on 2020 I also Purchased 3 year Oil change service . After completing the three years service I did purchase another 3 years oil change for $651.00 thinking for next three years I will have no payments for oil change but today after only one year and half (1/2) my services will be finished according the Sevice guy So on this case I was very disappointed on misleading purchase.for 651 Dollar. according to the agreement signed the service suppose to go until 2026.
Steven M.
5 out of 5
1/23/2025
Thanks for the high quality work and fast service!
Deborah L.
5 out of 5
1/23/2025
I appreciate the work you do. Thank you.
Cynthia B.
4 out of 5
1/22/2025
I told them I was going on a road trip and they took care to take a look at my car and suggested some things that needed to be done It was nice to know they cared
John J.
5 out of 5
1/22/2025
Great service, very friendly
Jim N.
5 out of 5
1/22/2025
Matt did a great job!!
Naomi T.
4 out of 5
1/22/2025
????
Jeffrey L.
4 out of 5
1/22/2025
It was nice to get in and out in a hour.
Angela H.
5 out of 5
1/22/2025
Matthew was very friendly and extremely helpful!!
Leah P.
4 out of 5
1/22/2025
Chad was professional and helpful. He advised me of the scheduled services available and an approximate time of when my vehicle would be ready. He was great!
Mayela S.
2 out of 5
1/21/2025
We were sent a link to pay a fee for service. I didn’t think there would be any charge for a recall service. Once I paid I was told it was a mistake and would be refunded. We have a full extended warranty on the vehicle, yet no shuttle service was available to us. Had to pay Uber twice spending $50. We were told it would be 3-4 hours to complete, so we did not want to wait. Then service was much faster. This is normally a good thing, but not after paying an Uber to take you home for the long wait.
Janet E.
5 out of 5
1/21/2025
Chad Zastrow made the process quick and easy.
Paul M.
5 out of 5
1/21/2025
Fast and efficient experience.
Peter L.
5 out of 5
1/21/2025
Great

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