Elmer was professional and friendly .
Went well. Went fast. Good communication from Kyle.
I’m never disappointed with Roseville toyota. Everyone one of you always provides the best customer service. I wish I could remember the names of all who helped today you all were awesome.
Great customer service and car is running great!
Thanks for the quick service
Great service and courtesy.
Very Professional frindly and customer oriented person.
Fast and friendly service
Kyle does a great job taking care our two Toyotas. He’s knowledgeable, efficient and easy to work with. We have complete trust in him and his advice. He’s a credit to John L. Sullivan Toyota. Kyle is #1 in our book.
Service was incredible on a scale of 1 to 10 a 15 thank you
Very good experience, thank you.
Waiting time is long but the service manager informed me about the reasons behind the long wait.
Nice customer service. Was able to repair issue without an appt.
Paid for a service that they did not fix. Found nothing: tried to pass a old code that wasn’t cleared as the issue today. Stated my check engine light was off during test. Yet when it was dropped off and when I picked it up. Car had engine light on as well as difficult start. Shouldn’t have had to pay for that service since they tried to pass an old code as new.
Thanks for taking good care of my Prius, it’s very special to me.
Jason was awesome, very professional, very curious, and very helpful.
I really am opposed to these constant surveys. And, you always very guilty if you don’t do them because we have been told directly and indirectly that if we give any bad feedback the poor advisor would be docked or fired. Scare tactics do don’t make good customers.
I am a good customer, your employees do a good job. I feels like management relies more on the surveys on the backside because it’s easier than training on the frontside? Just pay attention, just do your job.
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