Very nice and service was done very quickly.
Absolutely! Conor Egan is an exceptional service representative.
Derek was very thorough and worked with me on the price. Really appreciate it!
Cory was very helpful and courteous.
Ms Kennedy was Very courteous and responsible, she kept me up-to-date on everything that was going on with my car great customer service.
Shane is the man! He is professional, quick, and efficient. I’m glad that he is my Advisor.
My tire pressure light still comes on. Took car in. I would like tires checked for leakage. They reset it but it light came back.
Molly excellent customer service made a lasting impression. Great job! ????
Everyone at Toyota goes out of there way from the person who checks me in to the coffee shop. Thank you!
After we purchase the car we were left waiting for the detailing to be done. We were there till almost 9:00 p.m. after arriving at 1:00 p.m. (there was a backup on the detailing service.) It was a hot day and smoky in the air. The car never did get detailed. It was dark out and so we didn't know how to work all the bills and whistles in the new car, so someone finally had to drive us home to get the pink slip for the car we traded in and to make sure that we got home safely. The reason for that was that we didn't really know how to operate the new car that we had just bought it was very good at them to take care of us in that sense, but very difficult for us that day because we hadn't had lunch or dinner. We were just there to bring our old car in for servicing then we were going to go to lunch. A salesman got a hold of us and talkes us into a trade-in. Another problem is we were not given the second set of keys that goes to our recently purchased car. The jury is still out on that one. We know that the dealership has the second set of keys because the sales person brought them out and put them on the table in front of us. Then he decided he couldn't give them to us at that moment and took them back. It was sort of a right hand doesn't know what the left hand is doing situation. We went back the next day and got the car detailed. It took 4 hours.
Gabriel was coo. Sad Mr. Connor wasn’t there he’s hella cool. Glad my oil change was pretty quick. Cracking up at $400 for some front brakes... enjoy your day
Fast, efficient, friendly
Service advisor was great.
Sam is a rock star! He explained in detail what my car needed and took excellent care of us!
He was very helpful and happy with great customer service thanks
Exceeded my expectations and estimated time of completion was on time.
Thanks Toyota Roseville
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