very satisfied with customer service that Rachel Marie provided for me. looking forward to my next visit ????
Kyle was very informative and professional, nice doing business with Kyle.
Always a smooth process! And the complimentary Lyft while your service gets done is a great option for customers! Chris is great!!
Super quick check in for my appointment, he noted all my concerns about issues with the vehicle and I was called within almost an hour once there was a diagnosis. Very happy with the service!
Very disappointed when your staff greeted me, drove my car to be serviced and then returning it to me, all while not wearing a mask, or disinfecting it prior to my return. Your indoor staff was poorly masked as well. About 50% unmasked. CA is currently under a mandatory mask mandate, shame on your dealership for not honoring that for your customers!
Everything was great except for one thing. When I went to the valet station to collect my car the employee who was handed the key to my vehicle was in the middle of a converwith coworkers. They finished their conversation before going to retrieve my vehicle.
My advisor was the best and the car was done super quick. The only thing I find annoying at this dealer is even though you are waiting inside for your vehicle service to be done, the salesmen approach you and try to persuade you for sales.
Friendly. Even got the job done a day early when I dropped it off even though my appt. Wasn’t until the next morning.
I received great customer service.
Yes Everything went well. Good service all around.
Work was completed timely and Conor was a pleasure to work with. This visit was a solid 5/5
Shane was very communicative. And was always informing me on progress. Thank you
I got about 10 miles away when I realized the maintenance light was on. I returned and it got reset, which should have been done by the technician. So I wasted gas and more than a half hour due to the oversight.
More professional than the last advisor
They broke my seat warmer.
big shout out to laura nunez, she has good customer service and was doing her best to satisfy us while waiting for the car
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