Service Representative John Bausta is very helpful and answers my questions.
He is always attentive giving me updates and he is nice and very polite
Initially there were some issues with the arrival of the parts needed for repair but Q was able to work with the parts director to get the part sooner rather than later. He always made sure to give me a call to update me on the status. Greatly appreciate Q’s help!
John is amazing! He always make sure I have the best experience. He’s an asset to your company.
Richard was very helpful and understanding with my current financial situation. Gave me options to do other work with my next visit.
The service was great. Thank you!
Robert was great. Very helpful. Disappointed in the tech, and the cost of labor is ridiculous.
10 across the board. Thank you.
When picking up my car, i had to ask about service done to car. No explanations given as to what was what or why it was done. Not even the asked if I had any questions. I dont know who checked me out, i waited till someone was avail. Other than that everything else was great
Robert provided fast and friendly service.
Probably the best advisor I’ve dealt with since I have been taking my Highlander into Norm Reeves since 2010.
Very nice guy. Just felt like I was being pressured into buying a new battery due to the recall.
The staff is Always professional and pleasant.
Thank you so much Mr.Q.Holt excellent service as Always.
Richard was kind and attentive. He helped me twice in the last two weeks. Appreciate his timeliness, knowledge, and positivity!
Angelo was very courteous and kept checking up on me to let me know about my vehicle. Very grateful for his service.
Always great service and easy to book an appointment.
Kodus with team. Thank you.
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