Excellent service and professional
Mr Holt was pleasant and provided excellent service.
Excellent and Efficient Service
I was told my oil change would take 45 mins and I’d didn’t get my car back for an hour and half and I had to go and ask about it.
Waited to drop off my car for 20 mins even with an appointment scheduled
Excellent service by Luis Marquez an excellent representation of Toyota.
Very helpful, enjoyed working with her.
Ray and the team were amazing
Your team gets a C. Despite having an appointment, the check-in wait time was excessive. Your staff is competent and friendly, but lacks enthusiasm. The service was adequate, nothing more.
Excellent service from start to finish. Very helpful associates. A real credit to themselves and Norm Reeves Toyota.
Everything was great. I just wish the battery I needed had been ordered and ready so I didn’t have to come back for a second appointment, because I specified what the appointment was for when I made it. Denise was very helpful.
Mr. John Bautista listened attentively to concerns regarding loose left rear wheel mud guard, and damaged trunk hinge. Both concerns were completely resolved at 80K mile service. Mr. Bautista demonstrates excellent communication skills, as well as professional courtesy. He arranged Uber transportation to facilitate return home and vehicle pick up st completion of service/repairs.
Larry, I don’t know if you really read this stuff. If you do care about customer satisfaction. Please give me a call ****-****-xxxx.
John provided exceptional customer service! He was friendly, knowledgeable and made my visit a pleasant one. Thanks again, John!
Easy to work with and clear communication!
Always quick service and friendly staff. Thanks
Robert good Costomer service
Great job
Thank you ????
Excellent teamwork. Really appreciate everyone
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