Very friendly guy and accommodating. Love having him on every service visit!
I like the service is the best and thank you so much Joseph Vargas is excellent advisor good
Well everything was great even Trevor my service adviser but I notice that I paid for tire rotation and it was not done I notice this morning Sunday when I went to wash my car because the tires that I had a change because I had a flat tire still was in the same side it was which was the front passenger side I think if service was paid it should be done
Hi was super cooperative and made the process quick
I still didn't get my vehicle. It's been like almost 2 years with the same issue and problem that I am having today its not been fixed.
Miguel was great however when I checked to see if my oil change was done, it seemed quite strange that none of my fluids were topped off and the engine was still dirty. Gave the impression that they didn’t even take the caps off to add oil, I now have trust issues with the quality of work performed by this dealer
George helped us out and we are very pleased with how he treated us!
Professional. Friendly and informative.
Denied services still got text asking for permission when i explicitly said no and still went with service without double checking. Terrible customer service wasnt even there to attend to me when i came to pick up car. Very terrible experience i do not any interactions with miguel cabera.
Ruben was very attentive and got me out quickly and had great customer service.
Excellent service by Lio Lazcano
Jonathon is always professional and courteous with a smile.
Ruben provided excellent service!
Good service, I recommend.
Awesome and fast service. Mr. Marquez was awesome.
We have completely different interpretations on what promise means. Don’t guarantee a timeline that is not feasible, if the extra hour and a half was due to incompetence in effectively scheduling service for your clients then you should reevaluate your procedures. Completely dissatisfied with today’s service, I will have to visit a farther dealer for my future services, hoping this bad service is limited to Norm Reeves and not overall to Honda. Completely defeats the purpose of booking a service appointment.
Thank you so much in having such an attentive representative in your
Department, service with a smile from the very beginning until the very
End. Looking forward to having to seeing him again. A satisfied customer.
Leo was very helpful and thorough while explaining what needed to be done. Will definitely be asking for his assistance in the future. 10/10 satisfaction
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