Benito is so professional, knowledgeable and helpful in guiding me on what is needed for my CRV. I appreciate his honesty.
John Le is the nicest person Ive ever seen, He helped me through the process step by step. 10/10 for him
Thank You John Le
Everyone was happy at work which is really nice to see and that carried over to the customer experience. Well Done.
Service was amazing! Benito was friendly and efficient! I had made an appointment which was also so easy to do and then when I arrived early I was taken care of right away. The lounge where I waited for my service to be done was lovely and the coffee was amazing as well! It was fast and such a pleasure! Changed my mind about dealership service for sure!
Thank you!
Thank you so so much and for getting done so quickly when I needed it!
Excellent, friendly, prompt service.
Explained everything, got it done!
Edward's, a good guy and took good care of me.
Incredible service as usual
Edward was very helpful and friendly! Excellent service
I drove to Honda dealership from LA to HB for repairs on a leaking power steering system. I trusted my advisor to provide quality repair work. However after replacing the parts no test was performed to check for any leaks in the system. I drove back 30 miles to my home and discovered that a leak had developed on the driver side of the engine. The oil reservoir was completely empty by the time I got home. Discussed the problem with my service advisor and thought of bringing the vehicle back to the dealership to fix the problem. However I decided not to risk driving with a leaking system. I am really unhappy with the work after spending $3400.. based on trust. Hope to get a refund from the dealership. Very very unhappy customer.
Your staff was efficient and and knowledgeable.
Reliability
Dependability
Fairness
Resposibly privides excellent service for my vehicle.
Ivette was great and helpful
He understands what the customer needs were in service
Great service and patient team members, especially Benito.
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