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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3424 reviews 65%
4 star 1257 reviews 24%
3 star 142 reviews 3%
2 star 183 reviews 3%
1 star 281 reviews 5%
Review Us
Damon V.
5 out of 5
5/16/2026
Justin was excellent but the rest of them team made the experience great
Village Of.
5 out of 5
5/16/2026
Excellent service. Would recommend
Justin R.
2 out of 5
5/15/2026
Pulled into my driveway after having Lindquist Ford service my vehicle to find a significant oil spot under the truck and running down the under carriage. Popped the hood to find more oil residue. The dipstick was discovered not fully re-inserted and secured. This is the second event I have had with this service department in roughly a year and a half. The last event the lug nuts was not properly secured after a tire rotation resulting in broken studs. Definitely do not appreciate the oil spot in the driveway and questioning other work done on the vehicle. Disappointed and losing trust in service.
Ron L.
4 out of 5
5/15/2026
I may be looking for a car next year.
Gene F.
5 out of 5
5/15/2026
Dustin was very welcoming and cordial and a great asset to the service department. I was very happy that the wait time was less than I expected. Pleased all around.
Char L.
1 out of 5
5/14/2026
Originally came in for an oil change and tire rotation. However when picking truck up I was notified they did not do the tire rotation because they need me to stop and get 24 lugnuts that Lindquist only carries 2 pc lugs. I come back with lugs to be told wrong ones,( even though she is on the phone telling autozone which ones I need) n buy their 2 pc ones, what?? Why didn't they do this the 1st time I was in?? Not happy with the service I received.
Bi State.
1 out of 5
5/13/2026
Still having problems with the radio. I was told the last time that the radio would need a new Audio Control Module (ACM). All they did once again was try to update the software, and reprogram the radio. Half way home from the dealership the radio froze up once again. Reprogramming it didn’t work the last time I don’t know why this was tried yet again. Very frustrating
Patty T.
5 out of 5
5/13/2026
Dustin and his team did a great job with my vehicle. They were friendly with good advice.
Mark S.
5 out of 5
5/12/2026
Everything great!
Joann G.
5 out of 5
5/12/2026
Very efficient service
Megan C.
5 out of 5
5/12/2026
Dustin is always a pleasure to work with!
Colleen O.
5 out of 5
5/12/2026
Dustin is very pleasant, personable, professional & thorough. I really appreciate the service provided. The courtesy car wash was a huge bonus too! I know the people are genuine, take good care of my vehicle & all of the above mentioned is why it’s worth the trip to keep coming back. Thank you!
Ray F.
5 out of 5
5/10/2026
Great service!
Jim C.
5 out of 5
5/10/2026
Excellent service. Friendly staff.
Mary B.
4 out of 5
5/8/2026
Excellent care was given.
Dan S.
5 out of 5
5/7/2026
Fast, professional and friendly as always!
Amy S.
5 out of 5
5/7/2026
Thank you for the great service
Susan M.
5 out of 5
5/7/2026
They were very nice. Got the job done quickly
Vicki A.
4 out of 5
5/7/2026
Timely & detailed attention to my car. I really appreciate the car wash that you add to the routine service! It keeps me coming back!
Thomas S.
4 out of 5
5/7/2026
This was best service appt I’ve had. Record time, very efficient

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