Great service today with Randal Trahan. Wonderful customer service, quick and efficient. He will be recommended to others. Thanks, Melissa
Dulsey was extremely helpful and helped figure out what was wrong with my car. She went above and beyond to help me get an appt to get my cars warrant part done
Excellent service delivered every time I need service work. I wouldn’t take my car anywhere else.
Mr. Randal Trahan was awesome! Quick and explained everything they did today and what was going to be expected at future appointments. Excellent service and job well done! Thank you Mr. Randal
I cannot speak more highly of the service and attention to detail I received from the automotive department and technicians at Hampton Toyota. Carice Robert was my service representative, and she is an absolute pro! Hampton Toyota is fortunate to have her representing the brand.
Maintenance task was done properly. Thanks to Ben, Jeremy,and Brent!!
Very good customer service
I visited Toyota today regarding a reported fuel system leak, and I was informed that the issue was caused by the gas cap gasket not sealing properly. The service team stated that this was due to a threading issue resulting from the gas cap not being closed correctly, which I strongly disagree with.
I have owned multiple Toyota vehicles over the years, including a Corolla, and I have never experienced or been advised of an issue related to improper gas cap use. The current vehicle, a Camry, is relatively new and has been in my possession for around a year. Despite this, I was informed that the issue does not fall under warranty because it was classified as user error.
I was charged $188 for the diagnostic evaluation, which I believe is unreasonable given that this appears to be a vehicle defect rather than an operational issue. I find it difficult to accept that improper use is being cited when I have a long history of owning Toyota vehicles without similar concerns.
Brent provided exceptional service-so much so that I drove from New Orleans to Lafayette essentially with very little brakes due to the great service at Hampton. Job was completed in one day including parts when was told minimum 2-3 weeks plus higher price at another dealership. I even only used the rental car for 2 days New Orleans and back!
The service is always excellent.
Leslie is ALWAYS friendly, very helpful and knowledgeable .
Great service and quick. I was in and out of there in half the estimated time. Thanks Hampton-!
Stephen was friendly, welcoming, courteous, and explained everything thoroughly.
Thank you to Stephen and the team as well!
Service is always wonderful
Slick was very helpful with quickly solving my car issue!
I always have an exceptional experience with Steven. I trust him to keep my truck in great shape.
Leslie is always professional in her work environment.
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