Steven is very personable. He is very efficient and made sure my experience was pleasant.
Mr Steve Nelam is my service advisor. He is always very courteous and goes out of his way to make sure that my service is exceptional. He deserves a lot of applause. Thanks Mr Steve
Everyone did a great job ,they are well appreciated.
Very good service. Leslie was very helpful.
Carice is great to work with.
Carice is a awesome advisor, but the response not exceptional. I do know people get busy and cannot get to everyone in a short time. I understand that. I left 2 messages and finally was called back 3 hours after my first message. I am very disappointed in the service department. When I am ready for a new vehicle I truly doubt I will buy from Hampton Toyota in Lafayette again because of the service department. I have bought 5 new vehicles from Hampton over the years and the last couple of times I am not happy with the service. I do know this was not Carices’ fault.
He’s an amazing service advisor, so kind & courteous, that always has gone above & beyond!
Could not have been better
Fueron muy receptivos y dinámicos con el problema del Carro
Gracias
Steven was very pleasant throughout the entire process. We appreciate his assistance.
Leslie very courteous and helpful.
We have been having multiple vehicles serviced there for years. Very satisfied!
Great job, very efficient and fast. Car always comes back very clean unlike some dealership.
Thanks for the great service!
Leslie is always awesome.
Thank You Steven Hollier. You make service at Hampton
exceptional.????
Steve is an awesome person to deal with!
Had an appointment for an oil change at 12:30 arrived at 12:15 it took almost 3 hours for them to finish and for me to leave. I if this is how and how long it takes for them to do an appointment what is the use of doing appointment?
Steven provided excellent customer service!
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