My visit was not bad, but not exceptional. It took an hour to do an oil change and safety inspection, which is probably on par for the current service industry.
Hampton has been fair and honest with me, which will always keep my business. Your service reps have always been good. I have no complaints!
Phillip was a great service advisor, thanks!
Brent is the BEST! Always goes above & beyond and I enjoy dealing with him!
I am experiencing a high volume shrill sound periodically when I turn on my ignition this is documented in my history as far back as two years ago after this visit, I was asked to do some diagnostic testing and see if the sound occurs with the air conditioning on and if it occurs with it off After leaving the dealership yesterday the siren sound happened twice- once with air on and once with air off
I bought a 2022 RAV4 XLE. This is my 3rd Rav. Very pleased with this car. Also very pleased with my agent Candace Comeaux and the financial manager Mr Boatman
Phillip is great! He met me at my vehicle when I drove in, I didn’t have to go find him. He was polite, respectful, and even listened to my frustration. He provided quotes for things I am going to need in the near future so I know exactly how to plan. He is the first automotive employee in years that I have felt is sincere in his work and does his best to ensure customer satisfaction. He is an asset to your team.
Great service and great professional people thanks
He was excellent. Full of smiles and very respectful.
Very professional, courteous and efficient! Thanks for the great service experience.
Pleased with the service I received
This was my first time to have Leslie. The service advisor I had asked for when I made my appointment was no longer employed. I was very pleased with Leslie. She was understanding and kind, and I look forward to having her again for my next appointment in June.
Excellent service. Super nice
The absolute worst experience with a service department.
I am not happy about my fav service advisor not being there any more!
Excellent timely service.
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