Service was fine. Trying to a Schedule? Took over four phone calls. Your service department transfers every call before finding out what the customer needs, it is exhausting. Transferred multiple times to the parts department who had no idea why a customer would be calling. Service department should call parts or order parts then call the customer back instead of sending me on a wild goose hunt to get my recall fixed.
Please call ****-****-xxxx.
Very prompt and good job well done
Carice is always friendly and professional
He was a very pleasant young man and very helpful. He explained every thing that had to be done . He’s very good at what he does . I’m very satisfied .
She’s very kind, helpful and friendly.
Brent was wonderful to deal with. We called from i10 with a serious tire blow out while traveling across the country. Brent helped us to secure a new tire, ensure no rim damage and get us on our way. He was kind and efficient and we really appreciate his efforts. Jim A
Steven Nelams is the absolute best, always!!!
Ms Laura is such an asset for your company, what a gem!!!
Leslie was GREAT. She was very friendly and professional, and she maintained contact throughout my vehicle’s service to update me on the progress. I’m very happy with my service from Leslie.
I was very pleased to get there early so they could look at my car soon. Only problem with user error on my part. I was very glad to hear that. I am back on the road in about an hour.
Always prompt and takes great care with her customers.
Part was not order after I was told it was ordered
Phillip explained everything and treated me like a valued customer
My car was very clean inside and out and has a great shine!
Thanks, Phillip, to you and your meticulous team!
Always a pleasant experience with Carice. Thank You Hampton Toyota and Carice for everything ????
It was my first time to deal with Steven. He met my needs, answered any questions I had. I look forward working with Steven in the future.
I’m always satisfied, it just takes so long. 3 1/2 hours????
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