I’m really pleased with the service, hope to give the store more of my business
Leslie is the quintessential service professional
Leslie makes my visits at Hampton so enjoyable!! She is awesome!!
After having my oil changed last week and disclosing I had some type of oil leak. This week I had to bring my vehicle to another mechanic to have the oil filter changed again, because the o rings needed to be changed. I was told there was NO oil leak around the oil filter at Hampton. My leak now appears to be gone. Just FYI
I would just like to say upon walking into Toyota service I did not feel welcomed. Phillip was not the most friendly. He was rude and I would certainly NOT like to do business with him again. He asked what service I needed for my car and I told him one of the things I needed was an inspection for an updated inspection sticker. His reply was “That will not be happening today. The tent on your car is way too dark and they are very strict about that over here.” I was little confused because if I’m not mistaken my last inspection was done at Toyota with the same tent I have now. My tent is dark but he could have been nice about the situation. I understand he was just doing his job but he could have said what he said in a more professional way. I didn’t say anything at the time because I’m not a confrontational person. I’ve been with Toyota for about 8 years now and was never treated like that until today. I’m very disappointed because I’ve always had a friendly/nice experience there until today.
Great service and Leslie was really professional and went out of her way to assist me.
Brent fit me in the schedule even though it was booked up and got me the answers, even though it wasn’t what was expected. Customer service was exceptional.
I generally always have a great experience. Fortunately, today I had some work to do in the quiet glass office space and inadvertently forgot my internet hotspot. I am hopeful that it will be returned. I have contacted the office but it is closed for the day..
Friendly and prompt service
The work was done right and she let me know what was coming up for work on my vehicle at the next check up. Thank you for the reminders.
Very thorough, friendly service .
I really enjoyed my visit. Steven was very nice and very helpful.
He is was honest to me about how long it would take, and went above and beyond to try to get me out faster. I will always appreciate someone who’s honest to me than someone who said it’s not gonna take long, then sit there for hours. Mr. Steve let me know about the wait.
Exceptional, very pleased , good service, thank you
I hope ???????? next time Dulsey Lynn again
Was told 1 hour wait for oil change and it was 2 hours
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