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Real Reviews From Verified Customers

Service Center Review Summary

5 star 438 reviews 70%
4 star 107 reviews 17%
3 star 16 reviews 3%
2 star 32 reviews 5%
1 star 31 reviews 5%
Review Us
Faye S.
5 out of 5
12/10/2019
Ron, as usual, was efficient and gracious and answered my questions.
John P.
4 out of 5
12/7/2019
Ron was great! Got me in and out in an acceptable time
Avis R.
1 out of 5
12/7/2019
Have call back and try get up dates the cars in the Avis fleet. You you have high turn over and sometimes the person you left the car with has gone or moved to another department with the company.
Celine P.
5 out of 5
12/7/2019
Scott provides wonderful customer service. I truly appreciate his pleasant attitude and attention to my concerns.
Fabiola I.
3 out of 5
12/6/2019
I will appreciate if my car gets fixed soon on the OCS mat defect. I an waiting for your call to replace the part you ordered and waiting for. Thanks
Grimes S.
5 out of 5
12/6/2019
He was very helpful and got me in and out! Great customer service.
Dan B.
4 out of 5
12/6/2019
Josef is so helpful. We will be bringing both our Kia vehicles here from now on.
Rebecca W.
1 out of 5
12/5/2019
I have had 4 instances in the last 2 months we're in the mornings when it is cold my car will not start. This is caused me many issues with being stranded and getting my kids to school. Kia was unable to make a diagnosis on my car even though there is clearly something wrong with it.
Linda R.
4 out of 5
12/4/2019
I'll be back again.
Samer M.
5 out of 5
12/4/2019
Great and fast service with a smile Thanks
Vinay D.
5 out of 5
12/1/2019
Excellent service. Price seems very high!
Kimberly M.
5 out of 5
12/1/2019
Scott was professional & friendly dealing with me!! His pleasant attitude made the experience so much better!! Great example of representing KIA!!
Chanel K.
4 out of 5
11/30/2019
Scott was amazing. Accommodating to all of my needs and wants. He followed up with any additional questions. I didn’t have an appointment but he still made sure I got my car service, next time I will schedule my appointment through him. Thank you Scott! Best, Chanel
Richard L.
5 out of 5
11/30/2019
Every thing went well very pleased
Angel B.
5 out of 5
11/30/2019
Awesome Service!
Nicole M.
2 out of 5
11/28/2019
I was told last visit that my rear brakes needed to be replaced so the day before thanksgiving- I rushed to get it done . I even called to complain that I only had 22,000 miles and that seemed odd. The guy who helped me today was amazing and agreed - requested someone to review the brakes . Turns out I didn’t need them replaced . Customer service today was great. The downside is I had to take off of work for a service I was told I needed but didn’t ?!?
Lynn R.
5 out of 5
11/27/2019
Great job
Phebah F.
4 out of 5
11/27/2019
Addressed the concerns after a long time. But once Josef got involved things started to move quickly and stopped all the run around.
Walter C.
5 out of 5
11/27/2019
Awesome customer service! Thank you Scott! Steeler Nation!
Zabdiel A.
5 out of 5
11/23/2019
He was very courteous and polite.

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